About

At our new, state-of-the-art warehouse in Norcross, Georgia, the Parts Distribution Centers (PDC) play a crucial role in housing, picking, and delivering genuine Toyota parts to 177 dealerships across the Southeast. We are seeking a Warehouse Supervisor to lead a team in a fast-paced environment focused on de-vanning, receiving, picking, and ensuring timely and accurate delivery of parts. The ideal candidate will inspire action, foster associate engagement, and drive performance while maintaining a high standard of quality and operational efficiency. This leadership role is integral to the success of daily operations, and you will be pivotal in developing and guiding a motivated, efficient team. Responsibilities: Team Leadership: Hire, develop, and lead a team of up to 20 associate's in support of day-to-day warehouse operations. Foster a positive and productive work environment while driving high performance. Coaching & Development: Provide ongoing coaching to associates through development discussions, utilizing the Individual Development Planning process to enhance skills and maximize productivity. Operational Efficiency: Partner with the Operations Manager, Assistant Operations Managers (AOMs), and other Supervisors to ensure daily production and quality goals are met. Accountability: Hold associates accountable by providing timely, actionable feedback—both positive and corrective. Ensure performance expectations are clear and understood. Data-Driven Decision Making: Utilize data to drive decisions that improve team performance and operational outcomes. Collaborative Culture: Contribute to maintaining a collaborative and inclusive work culture, ensuring that associates feel valued and empowered to succeed. Continuous Improvement: Champion Hoshin goals and work with leadership to continuously improve processes and drive customer-focused solutions. Qualifications: Bachelor’s degree preferred with a degree in Industrial Engineering, Operations Management, or Supply Chain Management Minimum 2 years of leadership experience in distribution or manufacturing with a bachelor's degree, or 5 years' experience without. Proven track record of maximizing individual contributions and driving team performance Previous supervisory experience with responsibility for coaching and performance management preferred Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) Experience with Warehouse Management Systems such as Manhattan, Blue Yonder, or SAP preferred Experience with data visualization tools like Power BI is a plus Familiarity with continuous improvement methodologies is preferred A willingness to work non-traditional hours as our warehouse operates 24 hours a day, 6 days a week. Shift schedules rotate annually and may include: Sunday - Thursday 2:00 PM – 10:30 PM Monday-Friday 5:30 AM-2:00 PM Monday - Friday 2:00 PM – 10:30 PM This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of JM Family. All work arrangements are subject to associate performance, business need and manager discretion, and may be revised as necessary. JM FAMILY IS PROUD TO BE AN EQUAL OPPORTUNITY EMPLOYER JM Family Enterprises, Inc. is an Equal Employment Opportunity employer. We are committed to recruiting, hiring, retaining, and promoting qualified associates without regard to age, race, religion, color, gender, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, gender expression, mental or physical disability, national origin, marital status, citizenship, military status, genetic information, veteran status, or any other characteristic protected by federal, state, provincial, or local law. DISABILITY ACCOMMODATIONS If you have a disability and require a reasonable accommodation to complete the job application process, please contact JM Family’s Talent Acquisition department at talentacquisition@jmfamily.com for assistance. If you have an accommodation request for one of our recruiting events, please notify us at least 72 hours prior so that we may provide assistance. What started with our founder Jim Moran’s passion for selling cars continues today with the dedication and hard work of every JM Family associate. We have grown into one of the largest, most innovative and diversified companies in the automotive industry, and we are branching out into new and exciting businesses. Our principal operations focus on vehicle distribution and processing, finance and insurance, retail vehicle sales and home improvement specialty franchises. But that’s what we do. Who we are is a more than 4,000-associate strong organization consistently recognized among the best places to work in the country. Our associates are our most important asset. We are a “we” culture, and we work with each other, not for one another. We take pride in creating a diverse workplace, providing a healthy work/life balance, and delivering programs that give back to the communities where we live and work. Hear from our associates about their experiences Southeast Toyota Finance: Rachel Thompson Southeast Toyota Finance Holly Counts