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Job Description: We are looking for a reliable and versatile Virtual Assistant (VA) to join our growing team. This role is not just about handling tasks—it’s about learning, analyzing, and helping us fine-tune our operations while supporting different aspects of our business (U-Haul rentals, East Lansing auction work, and other tasks as needed). The ideal candidate is a jack-of-all-trades, eager to learn, adaptable, and comfortable working with online tools. You should also have strong communication skills and be able to interact with customers without misunderstandings. Key Responsibilities: Provide analysis and reporting to help improve systems and processes. Assist with U-Haul operations, customer communication, and related tasks. Support East Lansing auction tasks and other administrative duties. Take and complete assigned Udemy training courses (analysis, English communication, and role-specific training). Pass an English communication test before handling customers directly. Adapt to different tasks and work as a problem solver across multiple business areas. Requirements: Strong analytical skills and willingness to take analysis/reporting training. Excellent English communication skills (written and spoken). Must be detail-oriented, organized, and eager to learn. Ability to work independently while also being flexible to follow instructions. Comfortable with varied tasks across different business operations. Preferably located in a time zone that helps us maintain 24/7 coverage (we may hire multiple VAs across different regions). Willing to start part-time with potential to grow into a larger role.