Victim Assistance Specialist
Maricopa County

225 W Madison
•2 hours ago
•No application
About
Posting Date 12/30/25 Application Deadline 01/06/26 Pay Range N/A Job Type Unclassified Department County Attorney About the Position This job posting is reserved for administrative use only and is not an active open job posting. Please do not apply to this posting unless directed by the Maricopa County Human Resources Department. Unsolicited applications submitted for this posting will not be processed. If you have questions regarding this posting, please contact Recruitment & Talent Acquisition Services at 602-506-3755. Crime victims deserve the opportunity to receive supportive assistance, and you can help by becoming a Victim Assistance Specialist in our office! As a Victim Assistance Specialist, you will provide supportive services to crime victims, assisting them at hearings and coordinating with attorneys, victim advocates, and staff members to provide valuable assistance throughout the criminal justice process. You will be responsible for legal clerical work, notification of court-related events, and direct victim assistance for the Victim Services Division. You have a unique opportunity to make a difference in the lives of others! Join us today! About the Office of the County Attorney We believe in integrity. We believe in justice for all. We are proud to deliver high-quality prosecution, comprehensive victims' services, crime prevention programs, and more to the residents of Maricopa County. The dedicated professionals at MCAO play a critical role in keeping our community safe and are committed to doing the right things for the right reasons. If you would like to utilize your talents and skills to stand up for Maricopa County, apply today, and join our team! POSITION QUALIFICATIONS We recognize your time is valuable, so please apply if you meet the following required qualifications: Education: High School Diploma or GED Experience: Three (3) years of experience performing clerical or customer service duties preferably in a legal setting Combined education and experience qualifications A combination of post-secondary education and/or job-related experience may substitute for the minimum qualifications on a year-for-year basis Our Preferred Candidate has Bilingual skills in English and Spanish Other Requirements: Must currently possess and have the ability to obtain a valid Arizona Driver’s License at time of hire. NOTE: The Maricopa County Attorney's Office requires a thorough background check of all successful candidates and is authorized to test prospective employees for the presence of illegally accessed drugs. Drug testing is conducted once an offer has been extended and prior to placement. ESSENTIAL JOB TASKS The tasks listed are a representation and not an all-inclusive list of essential job tasks for this position. Works directly with crime victims Act as a liaison between the victim, the assigned advocate and prosecutor Provide notifications and short notice of hearings, confer actions with victims and communicate the victims’ responses to the advocate and/or prosecutor Provide basic resources and referrals to crime victims Attend hearings with crime victims to provide factual information or morale support Coordinate meetings Provide basic or limited crisis intervention Collect, assemble, organize, and maintain restitution information and case files Coordinate with attorneys, victim advocates, and staff members to directly assist victims and/or obtain restitution information from victims and prepare required paperwork for court Review and determine the sufficiency of restitution information Monitor the progress of restitution requests Maintain a database of contacts and phone numbers for business and insurance victims Redact and scan restitution documents into the data system as required Develops and maintains positive and productive working relationships with co-workers and crime victims using principles of good customer service Work in the presence of or with a trained canine that comforts victims Responsible for submitting timely monthly reports to assigned supervisor All case management activities are recorded and entered in PbK Refer and/or hand off any emotionally charged or mental health-related victims to an Advocate May have an opportunity to shadow advocates to gain insights into their role (or responsibilities) within the criminal justice system. Working Conditions Requires travel to and from job-related locations during the course of a scheduled workday, subject to County policies regarding the use of County or private vehicles used on County business Ability to work efficiently in a high volume, fast-paced environment Requires long periods of sitting/standing at desk/computer Ability to demonstrate attention to detail and perform duties at 90% accuracy Ability to travel to and from various county locations for meetings and trainings, utilizing personal or county vehicle Ability to lift/carry/move items weighing up to 25 pounds Exposure to graphic and violent materials Selection Procedure - Maricopa County The Maricopa County Human Resources Department reserves the right to admit to the selection process only those candidates considered to be the most highly qualified. Those selected will be assessed based on the evaluation of listed education and experience. The hiring authority will interview and select the successful candidate from a list provided by Human Resources. All offers of employment made to new hires and rehires at Maricopa County are contingent upon successful completion of a post-offer, pre-employment thorough background investigation. A background investigation is conducted on a current employee who changes to a Safety Sensitive Position or one having the potential for serious adverse impact on the integrity or efficiency of the County. These requirements do not pertain to employees of elected officials who undergo background investigation processes administered through their respective offices. Maricopa County is an EEO/ADA Reasonable Accommodation Employer. Apply Now! Attention Current Maricopa County Employees: As of 1/1/2022, the Judicial Branch of Arizona in Maricopa County formalized itself as a separate entity and employer from Maricopa County. To learn more about how that may affect you please click here. Judicial Branch Human Resources reserves the right to move forward candidates based on the information provided directly on the application. The hiring authority will select the successful candidate based on departmental needs. Typically, successful candidates are hired at a salary rate up to the midpoint of the range, based on applicable experience, internal equity, and budgetary allowances. All Judicial Branch offers of employment and continued employment are contingent upon passing a thorough background and/or fingerprint check. Applicants must completely and fully answer any questions regarding felony and misdemeanor convictions including any convictions that have been expunged or set aside. Failure to include criminal history information is grounds for termination of an offer and employment. A conviction may not automatically disqualify an applicant. Judicial Branch facilities are located throughout Maricopa County. This position may be reassigned to other locations. Assignments will be made based upon the needs of the department. The Judicial Branch in Maricopa County is an EEO/ADA Reasonable Accommodation Employer. Apply Now!




