About

Busco una Virtual Assistant multitask, organizada y resolutiva para trabajar conmigo en varios proyectos digitales (marca personal, e-commerce, membresía y UGC). Si eres una persona independiente, con iniciativa, rápida aprendiendo herramientas y con ojo para el detalle, esta posición es para ti y te estoy buscando 🙂 Este rol es full time (tiempo completo), dinámico y con crecimiento real dentro de mis marcas. RESPONSABILIDADES PRINCIPALES Tu trabajo será ayudarme a ejecutar y mantener en orden todas las áreas operativas de mi negocio: 1. Gestión de Contenidos (marca personal y e-commerce) Edición básica de Reels en CapCut (seguir guiones + cortar mejores partes). Creación de carruseles en Canva siguiendo plantillas y estilo de marca. Apoyo en la gestión de publicaciones en Meta Business Suite. Organización semanal del contenido en Notion. 2. E-commerce & Operaciones Gestión y actualización del inventario en Shopify. Creación y edición de emails en Klaviyo o Flodesk (según marca). Gestión de reseñas, atención al cliente y seguimiento de pedidos. Preparación de briefs simples para colaboraciones UGC y seguimiento de entregas. 3. Automatizaciones & Soporte Configuración básica y seguimiento de flujos en ManyChat. Organización de información + mantenimiento de bases de datos en Notion. Documentación de procesos, SOPs y funcionamiento interno de cada marca. 4. IA & Creatividad (No necesitas experiencia avanzada, pero sí disposición a aprender) Uso de IA para generar imágenes, copies simples o materiales de apoyo. LO QUE NECESITO DE TI Español nativo o nivel C2. Persona proactiva, organizada y resolutiva. Que se sienta cómoda trabajando de forma autónoma con deadlines claros. Manejo de Canva y CapCut (nivel intermedio). Aprendizaje rápido de herramientas nuevas (Shopify, Klaviyo, ManyChat, Notion). Ganas de crecer dentro del proyecto y mantener una colaboración estable a largo plazo. No necesito a alguien “perfecta”, sino alguien comprometida, con criterio y ganas de crecer conmigo. MODALIDAD DEL TRABAJO Full time (40h/semana). Horario flexible (mientras entregues a tiempo, perfecto). Comunicación diaria por Slack. 1 reunión semanal por Zoom o Loom async. Compensación. Trabajaremos por etapas: Semana de prueba (pagada al 50%, es decir $100 asegurados) Para evaluar compatibilidad, velocidad y calidad. Si funciona → pasas directamente a full time. Primer mes (4 semanas) Pago semanal de $200 Escalado Si el rendimiento es excelente y reduces carga operativa real: → aumento progresivo + bonus por resultados + acceso a más proyectos. KPIs Entregas a tiempo. Organización impecable en Notion. Creatividades sin errores ortográficos. Reels/carruseles listos sin necesidad de demasiada ida y vuelta. SOPs creados y procesos documentados. Reducción real de mi carga operativa. CÓMO APLICAR Por favor, responde con: Un breve vídeo (puede ser Loom o grabado con móvil) presentándote. Tu experiencia previa como VA o roles similares, especialmente si has trabajado para ecom o marcas personales 2–3 ejemplos de trabajos en Canva o CapCut. Tu disponibilidad horaria. Por qué te interesa trabajar conmigo a largo plazo. Tu expectativa salarial mensual dentro del rango indicado o visión de futuro en mi empresa. ENGLISH VERSION - NOT ACCEPTABLE WITHOUT SPANISH Long-term Virtual Assistant for E-commerce, Content & Operations (Full Time) I am looking for a proactive, independent Virtual Assistant to become my right hand in my online businesses. I run several Shopify stores and personal brands in the self-development and lifestyle space, and I need someone who can help me execute consistently, stay organised and keep projects moving. This is a long-term, full-time role for someone who loves systems, content and online business operations. You will work mainly with: My personal brand (Instagram: @esthersierra) My online shops on Shopify Digital products, email marketing and automations You don’t need to know everything from day one, but you must be smart, resourceful, and willing to learn fast. Main responsibilities 1. Content & social media support Edit short-form videos for Reels/TikTok using CapCut (basic editing: cuts, subtitles, simple transitions, hooks on screen). Create and edit carousels and simple static posts in Canva using brand guidelines. Organise and schedule content in Meta Business Suite / Later / similar tools. Repurpose existing content (turn lives, long videos or notes into carousels, posts, scripts, etc.). Use AI tools (ChatGPT, etc.) to brainstorm hooks, titles and basic scripts when needed. 2. E-commerce & operations (Shopify) Update products, variants and collections in Shopify. Help with basic inventory management: keeping track of stock levels, SKUs and simple reporting (especially for print-on-demand and stored inventory). Coordinate with warehouses or suppliers when needed (sending updated CSVs, checking shipments, etc.). Prepare simple sales and stock summaries in Notion or spreadsheets. 3. Email marketing & automations Support with simple email campaigns in Klaviyo or Flodesk (duplicating templates, updating text and links, scheduling sends). Keep email lists and segments tidy (tags, segments, basic cleaning). Help maintain basic flows (welcome series, post-purchase, etc.) under my guidance. Assist with ManyChat or similar tools: update flows, add tags, test simple automations. 4. Customer support & community Help reply to customer messages via email, Instagram DM or WhatsApp Business using templates and FAQs. Escalate special cases to me with clear context and proposed options. Support with small community tasks (adding people to groups, sending links or reminders, etc.). 5. Organisation & admin in Notion Keep Notion organised: content databases, tasks, SOPs and project boards. Create and maintain checklists and recurring processes (launches, campaigns, collaborations). Take notes from Looms or calls and turn them into actionable task lists. Prepare simple weekly reports (what was done, metrics, blockers, next steps). Tools you will use Must be comfortable with: Notion (task and project management) Canva (carousels, posts, simple graphics) CapCut or similar (short-form video editing) Shopify (basic product and order management) Meta Business Suite (or similar scheduling tools) Google Drive / Docs / Sheets ChatGPT or similar AI tools Nice to have (or willing to learn): Klaviyo or Flodesk (email marketing) ManyChat (or similar chatbot/DM automation) Gorgias or similar helpdesk Figma, Lightroom, Higgsfield, Nanobanana or other AI/creative tools Requirements Strong Spanish (C1 or native) – most of the content and communication with my audience is in Spanish. Good English reading and writing (B1–B2) to work with tools and templates. Experience as a Virtual Assistant, Operations Assistant or Social Media VA. Very organised, loves checklists, deadlines and structure. Comfortable working 100% remote, async, with clear weekly deliverables. Reliable internet connection and good communication via Slack and Loom. Proactive attitude: you don’t wait for instructions for every small step, you suggest and improve. Schedule and way of working Full-time: approximately 30–40 hours per week. Flexible hours, but with at least 3–4 hours of overlap with European time (CET) from Monday to Friday. We will work mainly via Notion and Slack. One main touchpoint per week (call or Loom), the rest is async communication. Compensation and trial period This is a monthly full-time retainer, not hourly. Trial week: 1 paid week at 50% of the normal weekly rate to test fit, communication and speed. Proposed rate after the trial: 200 USD per week (800 USD per month, paid weekly via Upwork). If we are both happy after the first full month, the collaboration is long-term and there will be room to grow (more responsibility, higher rate, potential bonuses linked to clear KPIs). KPIs (how we’ll know it’s working) Tasks delivered on time and according to the agreed priorities. Notion and systems are tidy and up to date (I always know what is happening and what is next). Content and templates are on-brand and error-free in Spanish. Reduced friction and time spent by me on repetitive tasks. Clear, simple weekly report of what was done, main metrics and blockers. How to apply Please apply ONLY if you read everything above and you are available full time. When you send your proposal, include: A short paragraph about your experience as a VA and the tools you already know (Shopify, Klaviyo, CapCut, Canva, etc.). Your Spanish and English level. Your current timezone and usual working hours. A 2–3 minute Loom (or similar) introducing yourself and walking me through how you organise your work as a VA. Your proposed monthly rate for full-time, and if you are comfortable with the trial week at 50% of the weekly rate. Proposals without Loom or without mentioning the word “ORGANIZED” at the top of your message will not be considered. This helps me see who reads carefully and follows instructions.