About

• Description
• Team Coordinator – Permanent Supportive Housing, Individuals Program

• Washington, DC | Hybrid | $28.36 - $31.25 per hour | Washington Post Top Workplace

• Are you passionate about empowering individuals to achieve stability, wellness, and independence? Join Community of Hope as a Full-Time Team Coordinator in our Scattered Site Program, where you’ll lead a dedicated team of Housing Stability Case Managers helping adults secure permanent housing, increase income and access to benefits, and build healthier futures. This is your chance to guide and inspire while making a powerful impact in the lives of those transitioning out of homelessness. Join a mission-driven team dedicated to ending homelessness and making a difference every day! This position is located at Stanton Commons in Southeast, DC.

Our Approach and Values

• We celebrate people’s strengths and acknowledge the impact of trauma on people’s lives.
• We embrace diversity, welcome all voices, and treat everyone with respect and compassion.
• We lead and advocate for changes to make systems more equitable.
• We strive for excellence and value integrity in all that we do

• What You’ll Do
• Welcomes individual adults to the program, which includes reviewing and explaining program rules and client rights and responsibilities and providing each client with a copy of the Program Rules.
• Works with individual adults to develop individual goal plans that are measurable and detailed with action steps that will help each client achieve their goals. Updates goal plans according to program contract guidelines and as needed, signed by client and case manager.
• Meets with clients on caseload to support implementation of their goal plans and follow-up in accordance with program contract guidelines and client needs.
• Assists clients with housing search process in collaboration with Housing Specialist. As needed, accompanies clients to view units, advocates for clients with landlords, and assists clients with applications and other paperwork. If COH is providing financial assistance for application fees, accompanies clients to render payment.
• Conducts scheduled and unscheduled home visits and provides tenant education in accordance with program contract guidelines, and as needed.
• Works consistently within a housing-first framework (i.e., providing clients with immediate access to available independent permanent housing and supportive services without prerequisites for sobriety or participation in psychiatric treatment), ensuring that services offered are strengths-based and client-centered.
• Maintains appropriate files, including detailed, timely case notes, Releases of Information, Unusual Incident Reports, Program Rules, goal plans, home visit reports, rental receipts/ ledgers, financial literacy documents, etc., according to the specifications in the program contract guidelines.
• Serves as first point of contact for case managers in the field, and in assessing and planning how to address client crises and Unusual Incidents. Reviews Unusual Incident Reports (UIRs) from case managers prior to submission to ensure complete, clear information and any follow-up needed.
• Requirements
• Must-Haves
• Bachelors’ degree in social work or related field.
• Strong interpersonal, conflict resolution, and organizational skills required.
• Willingness to continue professional development in areas related to job functions.
• Strong written and verbal communication skills.
• Flexibility and adaptability to change.
• Ability to work independently and as a team.
• Ability to work flexible hours as needed to accommodate client and program schedules.
• A valid driver’s license and regular access to a car, as well as proof of auto insurance, required for staff working in scattered site housing programs.
• Nice-to-Haves
• Master’s degree in social work or related field preferred; professional human services licensure preferred.
• Minimum three years’ work experience in social work or related field preferred
• Supervisory and/or leadership experience preferred.
• Experience working with people experiencing homelessness and/or living in poverty strongly preferred.
• Knowledge of community resources or the ability to become knowledgeable preferred
• Why You’ll Love Working Here!

• At COH, we prioritize the following well-being and work-life balance-centered benefits: (Full-Time)
• 8 x Washington Post 150 Top Workplaces winner
• 8-hour workdays with paid lunch
• 3 weeks vacation (additional week after two years), 2 weeks sick leave, + 11.5 paid holidays and one personal floating holiday on an annual basis.
• Annual performance-based raises, up to 5% of your annual pay.
• Tuition reimbursement & loan repayment (NHSC & DCHPLRP), Licensing reimbursement & CEU funding.
• Medical, dental, vision, life & disability insurance + 403(b) retirement.
• Leadership development, internal promotions and career growth opportunities.
• A culture grounded in equity, compassion, and well-being.
• About Us
• Community of Hope is a mission-driven, innovative, rapidly growing nonprofit, and Federally Qualified Health Center. For over 45 years, we have provided health and housing services, perinatal care coordination, and community support services to make Washington, DC more equitable. Community of Hope also strongly emphasizes maternal and child health, with midwifery practice and the only free-standing birth center in DC. We are honored to be one of DC’s largest providers of housing and homelessness prevention services for families and individuals throughout DC. Through our Family Success Center, our WIC nutrition centers, and our various partnerships, we have reached hundreds and believe that everyone in DC deserves to be healthy, housed, and hopeful.

With the help of our amazing staff, we have successfully provided

• 50,000+ medical visits
• 6,300+ dental visits
• 17,000+ emotional wellness visits
• 1,384 families and 220 individuals with housing/homelessness prevention services
• Ready to bring hope and health to our DC community? Apply today!
• To request a reasonable accommodation to complete an employment application or for general questions about employment with Community of Hope, contact a Recruiting Coordinator. Email: hr@cohdc.org Phone: 202-407-7747. Community of Hope is an equal opportunity employer.