About

Our Strategic Program Manager, Office of the CIO ("OCIO"), supports the Director OCIO by managing operational, financial, governance, performance management, and vendor management activities. Ensures the CIO’s priorities are executed with precision by coordinating forums, driving initiatives, and facilitating communication such as IT & business-facing reviews. Acts as a connector between IT, Finance, Procurement, Strategy and business partners, driving accountability and measurable business value from technology investments. Location: strong preference for flexible hybrid location (onsite Meridian Idaho campus, and local work-from-home); there may be opportunity for fully remote work within a mutually acceptable location. #LI-Remote; #LI-Hybrid Primary responsibilities: Coordinate and facilitate IT governance forums, leadership meetings, and enterprise reviews. Develop and maintain consistent governance documentation, decision logs, and follow-up actions. Ensure activities are in compliance with organizational policies and relevant external regulations. Support IT financial governance, including budgeting, forecasting, accruals, and variance analysis. Assist in developing and maintaining financial models for IT cost allocation. Build and maintain dashboards for IT spend, service-level cost drivers, and performance metrics. Partner with Finance and IT leadership to optimize spend and drive financial accountability. Support vendor management activities, including vendor QBRs, performance tracking, portfolio rationalization and compliance. Maintain vendor scorecards and support contract creation, renewal and escalation processes. Coordinate quarterly business reviews (QBRs) with IT leadership and business units, summarizing IT performance, service levels, and value realization. Track action items and improvement commitments from QBRs and governance forums. Produce executive dashboards and monthly CIO scorecards for leadership and board reporting. Oversees the performance measurements and ensures action plans are in place as needed. Evaluates effectiveness by collecting and analyzing data in support of key performance metrics. Promote consistent messaging and transparency regarding IT performance and financial stewardship. Lead cross-functional projects and delegate work products. Provide guidance, coaching, and training to other employees within job area. Required Education: Bachelor’s Degree or equivalent work experience (Two years’ relevant work experience is equivalent to one-year college) Required Experience: 5/+ years’ experience managing enterprise-level programs, strategic initiatives and cross-functional projects within technology or business transformation environments. Experience should also span: Knowledge of IT governance, service delivery, cost models, vendor ecosystems and compliance standards. Financial modeling and cost analysis. Data analytics and dashboard development. Strong vendor management and negotiation skills. Excellent stakeholder engagement, facilitation, and communication skills. Ability to manage multiple priorities and drive alignment across teams. Highly organized, analytical, and results-oriented. Document writing and repository management. Works independently under limited supervision. Problems typically require analysis and judgment to resolve. As of the date of this posting, a good faith estimate of the current pay range is: $106,762 - $160,144. The position is eligible for an annual incentive bonus (variable depending on company and employee performance). The pay range for this position takes into account a wide range of factors including, but not limited to, specific competencies, relevant education, qualifications, certifications, relevant experience, skills, seniority, performance, shift, travel requirements, internal equity, geography, business or organizational needs, and alignment with market data. At Blue Cross of Idaho, it is not typical for an individual to be hired at or near the top range for the position. Compensation decisions are dependent on factors and circumstances at the time of offer. We offer a robust package of benefits including paid time off, paid holidays, community service and self-care days, medical/dental/vision/pharmacy insurance, 401(k) matching and non-contributory plan, life insurance, short and long term disability, education reimbursement, employee assistance plan (EAP), adoption assistance program and paid family leave program. We will adhere to all relevant state and local laws concerning employee leave benefits, in line with our plans and policies. Reasonable accommodations To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. Blue Cross of Idaho has taken our role as an Idaho-based health insurance company to heart since 1945. As a not-for-profit, we are driven to help connect Idahoans to quality and affordable healthcare while building strong networks and services. We aim to create a brighter future for all with the help of customer-centric professionals. Your Health and Wellness Matters At Blue Cross of Idaho, we care about the health and well-being of our employees. Our benefits aim to help make your life easier, healthier and more balanced. Your Career Development Matters We believe in employee growth, which is why we offer training, tools and numerous resources to assist with professional development. Your Community Matters Our employees care deeply about Idaho. We work together to positively impact communities throughout Idaho, and contribute our time through volunteering. Blue Cross of Idaho will extend reasonable accommodations to qualified individuals with disabilities who are otherwise not able to fully use electronic and online job application systems. For assistance, please send an email to BCIHRRecruiter@bcidaho.com. Equal Opportunity is the Law EEO is the Law Supplement E-Verify Pay Transparency