About

• Description
• Essential Responsibilities and Functions
• · Focuses strongly on friendly and courteous assistance to customers; Provides outstanding customer service at all times.
• · Provides relevant information to customers on products.
• · Ensures all items are stocked and warehoused appropriately.
• · Stocks and maintains inventory for grocery items: dairy, freezer, bulk tofu and dry pack.
• · Refill bulk product bins.
• · Provides support for cleanliness and safety of all store areas.
• · Checks dates on all products as they are received and stocked.
• · Ensures accurate, up-to-date price labeling (shelf labels) of department items.
• · Fronts and faces areas as stocked.
• · Prepares coffee, specialty coffee drinks, fresh smoothies, juices, wraps and sandwiches.
• · Prepares and cuts fruit and vegetables for smoothies, juices, etc.
• · Slices deli meats and cheeses.
• · Follows all café standard procedures, including opening and closing process checklists.
• · Prep, cull, rotate and restock produce cases several times daily to ensure highest quality and fullness of display to meet customer demand.
• · Restock and maintain the produce floor displays to eliminate empty display areas, and to make a practical and aesthetically pleasing presentation.
• · Complete all required opening and closing procedures in produce at the beginning and end of designated shifts.
• · Process customer transactions through a point-of-sale system the register.
• · Ensure all items intended for purchase are identified and properly scanned.
• · Offers and encourages Co-op membership.
• · Ensure accuracy of register transactions and the security of all cash received; maintain drawer change adequately
• · Provide support for incoming phone calls.
• · Others duties as assigned.
• Requirements
• Required Experience, Skills, and Abilities
• · Customer service experience required.
• · High School Diploma or equivalent experience preferred.
• · Experience in retail, grocery, natural products preferred.
• · Ability to use or learn how to use a scanning device.
• · Proficient in basic computer skills; comfortability with Microsoft Suite preferred.
• · Ability to work cooperatively with others in a team while being able to work independently without constant supervision and direction.
• · Readily adaptable to evolving co-op needs or in response to feedback.
• · Keen attention to detail and overall condition of products and department.
• · Ability to follow and complete task checklists and fully carry-out instruction.
• · Basic computer knowledge, ability to learn how to print labels and use scanner.
• · Must have flexible availability for early mornings, evenings, weekends and holidays to align with store needs