About

Department: Treasury & Fleet Management Our Company Promise We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer. Job Description: Job Summary Manages the Company’s corporate insurance programs as well as responsible for the interactions with Brokers, Actuaries, Insurance Companies and Executives, Insurer’s Claims Lawyers, Regulators and internal and external risk management leaders. Leads corporate risk initiatives by identifying risks and appropriate risk transfer partners/solution or self-insurance solutions that provide best in class coverages. Additional details: The culture of Southwest Airlines means we value the camaraderie, collaboration, and innovation that occurs when we come together and interact face-to-face at our vibrant Corporate Campus. Due to the nature of this role, you would be required to work from our Dallas, TX headquarters facility during business hours.    U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available. We’re committed to fair hiring practices and to making employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, disability, genetic information, or other legally protected characteristics. Model the Southwest Way Guide and lead Team Members using SWA talent management practices to coach, develop, and engage Employees Adhere to Company values and competencies to foster a Culture of inclusion, recognition, and support of a safe work environment Invest in Leadership and self-growth through participating in continuous learning and development Responsibilities Oversee the daily operations of international risk management for corporate insurance including documentation and management reporting. Develop and lead Corporate Insurance claims efforts via analytics focusing on minimization strategies but knowing when to take issues to court. Strongly partner with departments claim team and SWA litigation team to ensure thorough and efficient operations, as well as alignment on key issues. Oversee the daily operations of the Captive Insurance subsidiary, Triple Crown Assurance. Look for opportunities to compare currently procured insurance vs self insurance as well as identify and manage other captive strategies. Works directly with our Enterprise Risk Management team to prepare and support the Aircraft Accident and Weather Response teams for corporate insurance Develop and manage insurance programs, risk remediation strategies, and action plans based on market research and market developments that mitigate the Company's exposure to seven large policies. Ability to work with international experts on how best to solve international risks and lack of domestic supply for certain coverages. Lead, develop, and effectively communicate quantitative analysis related to the Company's insurance premium pricing versus risk tolerance and other topics as requested Manage the Company’s premium expense and forecasting process; effectively communicate the financial statement drivers and metrics to Senior Management Negotiate via the brokers for best-in-class coverage and terms for each product ensuring pricing is better than general market trends including extensive international travel where domestic insurance capacity and cover is insufficient. Negotiate along with Supply Chain Management with the Company’s suppliers for favorable contract terms for insurance coverages. May perform other job duties as directed by Employee's Leaders Knowledge, Skills and Abilities Knowledge of current domestic and international markets and related events in the insurance, broker, claims, and captive markets. Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, Leadership technique, production methods, and coordination of People and resources Knowledge of finance, economic and accounting principles, including financial statement analysis Skilled in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems Skilled in understanding the implications of new information for both current and future problem-solving and decision-making Ability to develop and maintain strong relationships with brokers, actuaries, accountants, internal and external litigators, claims teams, internal claims subject matter experts. Ensuring each partner is motivated to give Southwest Airlines their very best while making the relationships truly a Southwest experience. Ability to choose the right reasoning and fact sets to solve a problem ensuring all considerations are presented Ability to identify potential business opportunities and prepare persuasive business cases for approval Ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events) Able to make formal and informal presentations to all levels of the organization including Senior Leaders. Ability to interact with all levels of external stakeholders including Insurance Regulators, Top Insurers, External Claims Litigators, Actuaries, Auditors and Accountants Education Required: High School Diploma or GED Experience Demonstrated experience in directly or indirectly leading team(s) Fully functioning, broad knowledge in: Risk Management Finance Operations Captive Insurance Insurance and Reinsurance markets Customer Claims operations Aircraft Claims operations Licensing/Certification N/A Physical Abilities Ability to perform work duties from [limited space workstation/desk/office area] for extended periods of time Ability to communicate and interact with others in the English language to meet the demands of the job Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job Other Qualifications Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986 Must be at least 18 years of age Must be able to comply with Company attendance standards as described in established guidelines Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines Must meet confidentiality expectations as to confidential, proprietary and sensitive Company information Must be able to travel up to 50%, domestically and internationally, includes multi-day trips / overnight stays; some travel may be without notice Pay & Benefits: Competitive market salary from $163,700 per year to $181,900 per year* depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities are available and awarded at the discretion of the company. Benefits you’ll love:    Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too)  Southwest will help fund your Retirement Savings Plan with Company contributions up to 9.3% of your eligible earnings** Potential for annual ProfitSharing contribution in the Southwest Retirement Savings Plan- when Southwest profits, you profit*** Competitive health insurance for you and your eligible dependents (including pets) Southwest offers health plan coverage options that start from the very first day of employment. You will have 30 days to select and enroll in your health plan with coverage retroactively available to your first day of employment. Explore more Benefits you’ll love: https://careers.southwestair.com/benefits *Pay amount does not guarantee employment for any particular period of time. **401(k) match contributions are subject to Retirement Savings Plan vesting schedule and applicable IRS limits ***ProfitSharing contributions are subject to Retirement Savings Plan vesting schedule and are made at the discretion of the Company. Southwest Airlines is an Equal Opportunity Employer. Please print/save this job description because it won't be available after you apply.