About

• Starting Wage: $19.00/hr
• Company Standards
• At Angel of the Winds, the World’s Friendliest, Casino Resort we require all employees to provide exceptional guest service with a positive and out-going attitude. We value all guests and team members through our guiding values; Welcoming, Engaged, Accountable, Customer Experience, and Team. We have a commitment to understand, define, and deliver what our guests want and represent our company by being professional and courteous to all.
• Responsibilities
• Drive passenger vehicles on established routes or as part of an on-demand response service.
• Provide timely and courteous service to Angel of the Winds Casino Resort guests and team members and provide assistance to passengers in boarding and disembarking the vehicle.
• Greets arriving and departing guests and team members in a friendly and positive manner, and provides information and/or direction as requested.
• Accurately document times of passenger vehicle arrival & departure, as well as notate how many guests are on the vehicle. Accurately documenting starting and ending mileage, driver initials and badge number. Any other pertinent vehicle information on required forms.
• Accurately document all pre & post vehicle inspections. Noting any safety issues and concerns, reporting those to the valet supervisor.
• Reports unusual or unsafe vehicle conditions to the valet supervisor and/or the valet lead.
• Provide written incidence/accident reports as necessary to the valet supervisor, in a timely manner.
• Keep passenger vehicle in a state of cleanliness.
• May provide specialized services to tour groups and VIP guests.
• Advises supervisor of any guest issues or problems.
• Work nights, weekends and holidays as required.
• Performs other duties as assigned.
• Qualifications
• Exceptional guest service skills required; casino experience preferred.
• Minimum of one year driving experience
• Must be able to drive any make or model of a car, truck and handicapped equipped vehicles, have skills to drive all manual and automatic transmission vehicles.
• Must comply with Angel of the Winds Authorized Drivers policy. Based on a 5 year period.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, policies, and procedure manuals.
• Strong and outgoing verbal communication skills in person.
• Ability to understand and follow verbal and written instructions.
• Ability to multi-task and deal with interruptions effectively.
• Certificates, Licenses, Regulations
• Must be able to obtain and maintain a Class B gaming license from the Stillaguamish Tribal Gaming Agency and Washington State.
• Physical Demands and Work Environment
• Constantly requires the ability to receive detailed information through oral and written communication. The position requires exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. Requires repetitive movement daily with sedentary work, occasional bending and crouching. This is a 24 hour, 7 days a week work operation.