About

• Partnering with customers to understand their business challenges and align our technical solutions with their long-term vision.
• Translating customer business strategies into scalable, secure, and efficient architectures (both technical and clinical).
• Conducting deep technical discovery with prospective customers to understand their unique workflows and architect solutions that demonstrate the value of Fabric’s platform.
• Architecting integration solutions across a customer's systems and external platforms (including EHRs and third-party APIs).
• Guiding customers on how to modernize legacy systems and streamline business workflows and data flows between systems using middleware, iPaaS, or custom integrations.
• Ensuring architectural decisions align with HIPAA, HITRUST, and current security best practices.
• Collaborating with our internal product, security, clinical, and operations teams to advocate for customer needs and ensure architectural alignment.
• Creating clear architectural diagrams and proposals for external audiences, showcasing how Fabric's solutions integrate into a customer's environment.
• Presenting complex architectural concepts effectively to both technical and non-technical stakeholders.

• You are a customer-centric professional who excels at acting as a strategic advisor, translating a customer's business needs into sustainable technical plans that drive value.
• You thrive on the challenge of building and presenting technology solutions that align with a customer's business objectives.
• You are an excellent communicator who can conduct technical discovery and present complex concepts to a wide range of customer personas, from technical teams to C-suite executives.
• You are a collaborative team member who enjoys vigorous conversation and deep research, and you are motivated by the mission of improving the lives of patients and healthcare providers.
• You are excited by the opportunity to join a fast-growing startup and define what it means to enable the health systems of the future.

• You prefer a role with less emphasis on pre-sales and post-sales activities.
• You are not comfortable working as a strategic bridge between customers and internal technical stakeholders.
• You are not comfortable with the level of ambiguity and fast-paced environment of a startup.
• You do not have experience with the healthcare industry's unique challenges and regulatory frameworks.

• Bachelor’s or Master’s degree in Computer Science, Information Systems, or a related field.
• 7+ years of experience in a pre-sales or post-sales solutions role, or business systems architecture within the healthcare industry.
• A solid understanding of SaaS platforms, cloud infrastructure (preferably AWS), and microservices architecture.
• Experience in healthcare IT and familiarity with EHR systems (e.g., Epic, Cerner), HL7/FHIR standards, and regulatory frameworks (e.g., HIPAA, HITRUST).
• Demonstrated ability to lead enterprise technology transformation initiatives.
• Hands-on experience with integration platforms (e.g., Mulesoft, Boomi, Workato) and data strategy (ETL, warehousing, analytics).
• Excellent communication, documentation, and stakeholder management skills.
• Proven ability to conduct technical discovery with clients and present to a wide range of customer stakeholders.
• Ability to travel, estimated at 10%.

• Familiarity with agile software development practices.
• Background working in a startup or high-growth SaaS environment.
• A technical or product design background, or a clinical background.