About

aytm “Ask Your Target Market” is looking to hire a Senior
Research Manager to join our growing Research Services department. aytm’s research services team primarily caters to full-service and assisted service accounts and is responsible for client facing market research responsibilities working with clients to define complex business objectives, selecting appropriate research methodology, designing surveys, survey programming, survey fielding and execution, data analysis and reporting.

This role will require: 1) Deep experience with all aspects online survey research,
specifically the management of quantitative market research projects of various sizes and complexity (multi-country studies, studies with advanced analytics, etc.) 2) Expertise in managing multiple priorities and communicating with stakeholder groups 3) Experience consulting on methodology and design with clients 4) Strong attention to detail and 5) A solution-oriented and customer focused approach.
(6) Experience managing or mentoring junior researchers.

About Us 
aytm delivers state-of-the-art insights automation technology and expert guidance that’s focused on providing answers for the clients of today, while evolving a platform that supports those curious about tomorrow. Advancing research with transparency and flexibility, aytm helps you connect to a community of people, optimize your products, positioning, and concepts, and get from idea to market faster. We have a world-class platform, top-tier clients, and a creative and energetic team. 

Responsibilities:

     Client Engagement

• Independently, work with clients to define complex business objectives, and understand the scope and breadth of the research initiative.
• Independently, consult with clients on methodology, design and building survey instruments.
• Serve as a primary point of contact for the client and manage all client focused communication with assistance from the research analyst- daily updates, SLAs etc.
• Serve as a thought partner to clients on various topics and attend conferences to build knowledge, client relationships and networking.

     Research Management and Execution

• Utilize the most appropriate research methodology and supporting techniques.
• Independently outline sampling plan in line with the described techniques.
• Independently design questionnaires based on the most appropriate research methodology to answer client objectives.  
• Oversee the field work initiative and manage any escalations that arise during execution of fieldwork in partnership with the Research Analysts.
• Independently create analysis plans for moderate to high complexity studies.
• Independently interpret data, write reports and make actionable recommendations.
• Serve as a liaison with any assigned research vendors to uphold client and company best practices.
• Ensure quality assurance of the deliverable is in line with client’s expectations.

    Mentorship and Leadership

• Mentor and coach research analysts to optimize surveys, write screeners, create analysis plans and frame/chart reports.
• Review analysis and reports for junior members in the team for accuracy, logical consistency and value add; coach and mentor them as needed.
• Serve as a knowledge resource to other internal teams, including sales and account management, product education, and product development teams.
• Consistently develop own knowledge to match industry standards and broaden knowledge of methodology, techniques and tools.
• Contribute to research related learning sessions within the team and help with training and team development.

Qualifications/Skills: 

• Undergraduate degree in marketing, social sciences, or other related field, ideally with a quantitative emphasis on statistics or research methods.
• 7+ years’ experience in quantitative market research, preferably supplier side or strong DIY experience on the client/corporate side
• Experience independently executing all aspects of online survey research: design/questionnaire writing, programming, data analysis, and reporting. Experience with advanced methodologies (e.g., conjoint, MaxDiff, segmentation, etc.). Experience in CPG and/or technology verticals is also a plus.
• Experience using one or more online survey platforms.
• Ability to manage multiple projects priorities in an agile and quick-turn environment.
• Excellent written and verbal communication skills.
• Strong interpersonal skills- must be able to collaborate internally as a part of team and externally with vendors and clients.
• Skilled user of the Microsoft Office Suite, in particular PowerPoint and Excel.
• Self-starter with a strong drive and motivation to have an impact.

What we offer:

A work environment built around empathy, creativity, curiosity, organic growth and an abundance mindset. We’re a fun and vibrant group of people, dedicated to putting in the hard work to make a platform we are proud of, serving the needs of our clients with empathy, and making aytm an incredible place to work. We were recently awarded 2024 Inc 5000 Fastest-Growing Private Company and 2024 Inc Best Places to Work. We’re also fully virtually,  which means you’ll be working remotely from the location of your choosing (home, coffee house, library). While being a Zero-commute company and providing you with an amazing level of freedom, convenience, and flexibility, it requires a certain inner discipline and capacity to be effective at a distance. Remote work experience is preferred, but not required..

Benefits would include:

• Unlimited, responsible PTO - With a recommended minimum number of days taken each year
• Affordable Insurance -$0 deductible Health plans plus dental, vision, and more!
• 401k retirement - Account with automatic company contributions
• Dependent Care - a pre-tax benefit account that you can fund to pay for eligible dependent care services
• Professional Development - Bring your professional Development needs to the table and get your career nourished
• In-Home Snack allowance - Who doesn’t love some yummies to get you through the day?
• Cellphone/Internet credits - Get tax-free credits to use toward your cell phone and internet utilities.
• Equipment and Structured Onboarding - We will provide you with the equipment and tools you need, along with great onboarding courses to set you up for success.
• Paid Volunteer Time - We support you helping others
• Great colleagues and an opportunity to sail into uncharted waters with a profitable company that is changing its industry! 

**aytm is an Equal Opportunity Employer and committed to a diverse, equitable and inclusive culture and workplace.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), gender, national origin, ancestry, age, physical or mental disability, military status, status as a veteran or disabled veteran, sexual orientation, gender identity or expression, marital or family status, genetic information, medical condition, or any other basis protected by applicable federal, state, or local law, ordinance, or regulation.