About

MECCA Brands is seeking a Senior Digital Delivery Manager with proven expertise across business, product, and technical delivery, and a strong track record in championing agile values, principles, and ways of working. As we continue to put the customer at the heart of our growth strategy, this role will be pivotal in enabling cross-functional teams to deliver experiences that help our customers look, feel, and be their best. The Role You Could Play This is a strategic leadership role for someone who can influence at the C-suite level while also driving performance at the delivery team level. You will shape delivery strategy, build a high-performance culture, and guide teams through the end-to-end product and engineering lifecycle. You will be responsible for aligning delivery execution with strategic business priorities and financial goals. Partnering with executives and leaders across product, engineering, and operations, you will design and optimise scalable delivery models, ensure efficiency, oversee budgets, and enable high-performing teams. You will also be responsible for: Driving the delivery of complex business, product, and technology initiatives that create measurable customer value and align with MECCA’s purpose of helping customers look, feel, and be their best. Shaping and implementing MECCA’s digital delivery operating model, balancing agility, governance, risk management, and financial discipline to ensure efficient, high-impact outcomes. Translating enterprise strategy into actionable delivery outcomes, managing dependencies, risks, and resources to maximise ROI and ensure transparent, measurable results. Acting as a trusted advisor to senior executives, collaborating with business, product, engineering, operations, and external partners to align priorities and deliver cohesive execution. Leading and coaching delivery managers, product owners, and technical leaders, fostering a high-performance culture of accountability, agility, and continuous improvement across the organisation. Championing agile values while leveraging hybrid approaches where needed, refining frameworks and processes through retrospectives and organisational feedback loops. Partnering with technical leaders to advance DevOps maturity, optimise CI/CD pipelines, and embed best-practice engineering standards that balance speed, quality, and stability. What You Will Bring As a visible and inspiring culture-builder, you will unlock efficiency, foster collaboration, and deliver measurable business outcomes that drive transformative impact for both MECCA and our customers. You will also be able to demonstrate: 10+ years’ experience in delivery leadership across business, product, operations, and technology in complex digital environments. Proven success in scaled digital product and program delivery, leading cross-functional teams in fast-moving environments. Proficiency in Agile (Scrum, Kanban, SAFe), Waterfall, and hybrid delivery approaches, with experience embedding them at enterprise scale. Strong expertise in CI/CD operations, DevOps practices, and optimisation of the software delivery lifecycle. Demonstrated ability to design and embed scalable operating models, frameworks, and governance across portfolios and programs. Commercial and financial acumen with experience in budget ownership, portfolio management, and investment planning. Proven ability to engage confidently with boards and executives while building trust and influence at the team level. Exceptional stakeholder management, facilitation, and executive communication skills. Track record of building and sustaining high-performing teams, with a passion for cultivating cultures of excellence, collaboration, and innovation. Deep focus on end-to-end value delivery, from strategy and discovery through design, build, test, release, and ongoing operation Your Life At MECCA Whilst we are singularly focused on our #CustomerFirst mantra, we know that wouldn’t be possible without an incredible team that is guided by our MECCA values and motivated each and every day to be solutions focused, innovative, collaborative and adaptable, and have a bit of fun along the way! Some of our other team member benefits include: Professional development programs and first-class digitised learning offering Health and well-being initiatives Reward and recognition programs Access to bonus and incentive programs Access to quarterly product allowance Up to 40% discount to spoil yourselves and your immediate family, subject to company policy! There are also so many other ways in which you’ll be made to feel part of the MECCA story as we love to celebrate, surprise and delight our team along the way. To learn more about life at MECCA Brands, follow us on LinkedIn at MECCA Brands or @lifeatmecca and for all current opportunities, visit https://www.mecca.com.au/careerswww.mecca.com.au/careers #LI-KG1 Follow @LIFEATMECCA ↪ Visit our LinkedIn page ↪ Since our very first day in 1997, our purpose has been to enable our customers to look and feel their best by offering them the world’s best line-up of beauty and skin-care brands, coupled with exceptional service. Fast forward to today, and we have almost 5,000 MECCA team members across 100+ retail stores throughout Australia and New Zealand, a rapidly growing online business, two Distribution Centres, and a bustling Support Centre in the heart of Melbourne working to deliver on our purpose every single day. Our ongoing growth is fuelled by opening new stores and reaching new customers, launching new products, and harnessing the latest technology to constantly innovate and evolve our concepts, experiences, and service offerings. Whether you join MECCA in one of our Retail stores, our Support Centre or one of our Distribution Centres, you will be an integral part of the MECCA family.