About

Red Hat is looking for a technically savvy human with strong open source credentials to join our team. You will work as a Community Engineer, directly engaging with a diverse global community of users, developers, and maintainers, to help sustain and grow the Ansible ecosystem. We’re looking for someone who is passionate about open source, has experience with community management, and has solid knowledge of Python and Infrastructure as Code technologies. Ansible has a lot of Engineers at our Durham and Raleigh offices in North Carolina, though as the team is based on the US East Coast and Europe, we do accept remote applicants from countries where Red Hat is registered to do business. What will you do Community engagement and support: Actively participate and engage with the Ansible community on the Ansible forum and GitHub. Interact daily to provide support and guidance to members of the Ansible community. Help manage and maintain various code repositories and CI/CD workflows across multiple GitHub organizations. Mentor and promote contributors to maintainer roles. Represent and promote Ansible at meetups and conferences both virtual and in person. Help solve technical issues with community tooling in partnership with other Red Hat engineering teams. Act as an open-source champion inside Ansible Engineering to promote upstream-first development methodology with a focus on quality. Release management: Assist with Ansible community package and execution environment releases. Technical contributions: Lead or contribute to technical initiatives that grow, improve, and scale how we empower and work with the Ansible community. Develop tooling, review, and troubleshoot Python. Develop and release Ansible collections and configure and troubleshoot CI in community GitHub repositories. Documentation and communication: Create, refine, and improve documentation for Ansible users, contributors, and maintainers. Publish periodic community and partner engineering newsletters. Administer the Ansible Forum, managing groups and tags based on community requests. Regularly communicate with project stakeholders including other Red Hat engineering teams, community maintainers, product managers, consultants, and senior leadership. Working in the Ansible ecosystem: Explore, identify, and document issues and pain points within the Ansible community. Advocate for the resolution of critical issues and communicate the impact to other Red Hat engineering teams. Help Red Hat teams and the Ansible community work collaboratively to improve the quality of automation content such as playbooks, roles, and modules. Collaborate with Red Hat partners by maintaining quality checks in the release pipeline for Ansible Galaxy and Automation Hub. Promote good coding practices and assist both the Ansible community and Red Hat strategic partners in the development and testing of automation content. What you will bring Exceptional interpersonal skills: Community thrives on daily interactions. In this role you must be friendly, inclusive, and ready to engage with a diverse range of technical professionals. You also need to tolerate a lot of context switching and be a good multi-tasker. Strong communication: Excellent written and verbal English language skills. Open source experience: Significant contributions to at least one open source project (code, documentation, promotion, or community participation). Hands-on experience using Ansible to manage infrastructure or systems. Experience writing Ansible playbooks and roles, developing modules, or releasing collections. Python skills: Solid coding experience with Python. Comfortable with command-line git workflows: Whether participating in discussions during code review or using GitHub Actions to improve code quality, you understand shared success and know how to drive towards an outcome. Community-minded: A genuine desire to foster a welcoming and active open source community. Proactive and creative: You're a self-starter who identifies opportunities for improvement and takes initiative. Collaborative spirit: While often working independently, you value teamwork and contribute to a supportive team environment. Experience contributing to or maintaining open source project documentation. The salary range for this position is $116,270.00 - $191,840.00. Actual offer will be based on your qualifications. Pay Transparency Red Hat determines compensation based on several factors including but not limited to job location, experience, applicable skills and training, external market value, and internal pay equity. Annual salary is one component of Red Hat’s compensation package. This position may also be eligible for bonus, commission, and/or equity. For positions with Remote-US locations, the actual salary range for the position may differ based on location but will be commensurate with job duties and relevant work experience. About Red Hat Red Hat is the world’s leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact. Benefits ● Comprehensive medical, dental, and vision coverage ● Flexible Spending Account - healthcare and dependent care ● Health Savings Account - high deductible medical plan ● Retirement 401(k) with employer match ● Paid time off and holidays ● Paid parental leave plans for all new parents ● Leave benefits including disability, paid family medical leave, and paid military leave ● Additional benefits including employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, employee assistance program, and more! Note: These benefits are only applicable to full time, permanent associates at Red Hat located in the United States. Inclusion at Red Hat Red Hat’s culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village. Equal Opportunity Policy (EEO) Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law. Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee. Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email application-assistance@redhat.com. General inquiries, such as those regarding the status of a job application, will not receive a reply. We’re the world’s leading provider of enterprise open source solutions—including Linux, cloud, container, and Kubernetes. We deliver hardened solutions that make it easier for enterprises to work across platforms and environments, from the core datacenter to the network edge. At Red Hat, our commitment to open source extends beyond technology into virtually everything we do. We collaborate and share ideas, create inclusive communities, and welcome diverse perspectives from all Red Hatters, no matter their role. It’s what makes us who we are. Some of the most knowledgeable and passionate people in the technology industry work here. Whether we’re building software, championing our products, or training new associates, we’re collaborating openly to make a difference in the world of open source and beyond.