About

​Seasonal Customer Service Professional (Remote)
$14 hour
Oct-Jan

Join wrrk as a Seasonal Customer Service Professional and support top brands by providing exceptional customer experiences. This is a remote, seasonal role with the opportunity to work across multiple channels.

Important Scam Alert: wrrk never solicits through texts or emails. All applications must be submitted through our career page. Please do not respond to unsolicited texts or emails.

What You’ll Do:

• Provide customer support via phone, chat, email, SMS, and social tickets
• Troubleshoot issues, resolve complaints, and escalate when necessary
• Assist with account setup, product availability, and general inquiries
• Track and close tickets with accuracy and professionalism
• Share feedback to improve processes, products, and services
• Collaborate with teammates in a fully remote environment

What We’re Looking For:

• Minimum 1 + years of remote customer service experience in a fast-paced, high-volume, metrics-driven environment
• Open availability to support customers across all channels, including evenings and weekends
• Strong written and verbal communication skills
• Typing speed of 50+ WPM with accuracy
• Empathetic, solution-focused, and calm under pressure
• Tech-savvy and comfortable using CRM and helpdesk tools

Location Requirement:

• Your primary work location must be in Alabama, Arkansas, Florida, Georgia, Idaho, Kansas, Kentucky, Louisiana, Missouri, Nebraska, North Carolina, Oklahoma, Tennessee, Texas, Virginia, or Wisconsin

Equipment & Technical Requirements (must be met to qualify):

Computer / Operating System

• A Mac (macOS 12 Monterey or later) or a PC laptop/desktop with Windows 11 (or Windows 10, version 22H2 or later).
• Minimum 8 GB RAM (recommended 16 GB for multitasking and video calls).
• Minimum processor: Intel i5 / AMD Ryzen 5 (2.5 GHz or higher), or Apple M1/M2 chip equivalent.
• Not permitted: Chromebooks, tablets, or smartphones.

Internet Requirements

• High-speed, stable internet connection with a minimum download speed of 25 Mbps and a minimum upload speed of 10 Mbps.
• A wired Ethernet connection is recommended for reliability; a strong Wi-Fi connection is acceptable if stable.

Backup Connectivity & Power

• A backup internet source (e.g., mobile hotspot) is required.

Other Equipment

• Noise-canceling headset with a microphone.
• Webcam (built-in or external) capable of HD video for meetings.

This is a seasonal position

Apply today – positions fill quickly!

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Job Types: Full-time, Temporary, Seasonal

Pay: From $14.00 per hour

Expected hours: 40 per week

Benefits:

• Work from home

Work Location: Remote