About

• Description
• The Room Attendant is responsible for maintaining clean and attractive guestrooms to Brand Standards while providing attentive, courteous, and efficient service to all guests.

• REASONABLE ACCOMMODATION STATEMENT
• To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential duty and/or function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.
• Requirements
• QUALIFICATION STANDARDS
• Education & Experience: • High School diploma or equivalent and/or experience in a hotel or a related field preferred.

Physical requirements

• Flexible and long hours are sometimes required. Weekends & Holidays.
• Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly needing to lift, carry, push, pull or otherwise move objects.

Ability to stand during the entire shift. General Requirements

• Must be able to effectively communicate both verbally and written, with all levels of employees and guests in an attentive, friendly, courteous, and service oriented manner.
• Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. • Must be able to multitask and prioritize departmental functions to meet deadlines.
• Approach all encounters with guests and employees in an attentive, friendly, courteous, and service oriented manner.
• Attend all hotel required meetings and training.
• Maintain regular attendance in compliance with Presidian’s Standards, as required by scheduling, which will vary according to the needs of the hotel.
• Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform, nametag, and footwear.
• Comply with Presidian’s Standards and regulations to encourage safe and efficient hotel operations.
• Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
• Must be effective in handling problems, including anticipating, preventing, identifying, and solving problems as necessary.
• Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.
• Must be able to cross-train in other hotel related areas.
• Must be able to maintain the confidentiality of information.
• Must be able to show initiative, including anticipating guest or operational needs.
• Perform other duties as requested by management.
• Maintain a warm, friendly, and positive attitude at all times.