About

• Comfort starts with our 10,000+ team members across the globe, who are transforming the power of comfort every day. Our employees have the power to change lives, in our homes, work and communities. We foster an inclusive environment while honoring a legacy built on family, where everyone can be themselves. If you are ready to join an industry leading organization where our people are the most important asset, and innovation propels us into the future, you’re ready to take your seat at La-Z-Boy Incorporated. WE BELIEVE IN THE TRANSFORMATIONAL POWER OF COMFORT Job Summary: The basic function of the Store Clerical Staff is to assist customers, sales and design staff and store management in the operations relating to the customer buying experience and the routine maintenance of the store. Job Description: Do you enjoy being part of a fast-paced, high-performance team? Are you a people person who enjoys a good challenge? La-Z-Boy in Goodyear, AZ is hiring one extraordinary team member to support our store as an Administrative Associate. You will work alongside the Manager, Sales Associates, and Designers as a team to provide our customers with an exceptional experience by answering calls, resolving customer concerns, keeping the showroom customer-ready, and some reporting items. As a La Z Boy Administrative Associate, you will also enjoy excellent benefits including: Health Insurance through Blue Cross/Blue Shield Dental and Vision Insurance Paid Vacation 401k with match! Qualifications and Skills of an Administrative Sales Associate: Dependable and on time every day. Our customers and team members are counting on you. Team player and Self-starter - You will have the training and mentoring you need. We then trust you to show up on time, ready to work, and get the job done right! Efficient and clear communicator – you will be working with our internal and external clients Maintain an organized working environment with a high attention to detail Ability to problem solve Ability to learn new computer programs Excellent customer service skills – in person talking with clients and over the phone Able to navigate multiple technologies while staying engaged with our customers Requirements: 18 years or older Prior related experience Professional dress and appearance Availability on weekends and most holidays – we’re closed Christmas, Thanksgiving & Easter! Job Type: Full-time Starting Pay: $16.00 per hour Employee Assistance program (EAP): At La Z Boy our employee’s wellbeing is a top priority! You will have access to talk confidentially with a licensed therapist (with topics such as: anxiety, depression, stress, grief, and relationships) Access FREE and DISCOUNTED resources for mental health, financial planning, legal advice, and caregiving referrals Access to FREE online education resources FREE online will preparation Help with better health care choices, like claims, billing, fee negotiation, and RNs who can explain diagnoses and treatments Employee Rewards: BRAVO POINTS – save up points rewarded by managers to spend on almost anything! From merchandise such as home supplies, electronics, apparel, event tickets, travel, mastery classes and more NAME BRAND ITEMS! YEARLY REWARD TRIPS to top sellers and random drawings! Trips have included Costa Rica! Cruises! Mountains of Banff! Employee Referral! Get rewarded for staffing at La-Z-Boy! KEY RESPONSIBILITIES: • Assist customers at the sales counter in a prompt, professional, and courteous manner. • Respond to questions regarding EBCO sales and return policy, La-Z-Boy warranty and service, and direct customers to the appropriate department as required. • Process payment on account transactions accurately utilizing the appropriate method of payment. • Maintain necessary office forms and supplies as required for routine store operation. • Assist sales associates and store management in running computer reports SCOPE & IMPACT: Understands and executes LZB policies and procedures and communicates this properly to customers. Utilizes computer to input comments and answer questions regarding order status, account balance, and inventory availability. Maintains professional phone etiquette, takes detailed phone messages and returns calls same day. MINIMUM REQUIREMENTS: • High School Diploma or GED • Efficient computer experience • 1-2 years administrative experience PREFERRED REQUIREMENTS: • Works well with internal and external customers • Basic knowledge of fundamental concepts, practices, and procedures with ability to apply in routine situations SUPERVISORY RESPONSIBILITIES: None PHYSICAL DEMANDS/WORK ENVIRONMENT: Retail Store environment using standard office equipment such as computers, phones, copy machine, filing and faxing OTHER DUTIES: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the incumbent for this job. Duties, responsibilities and activities may change at any time with or without notice. Additional Job Description: Weekly Hours: 40 Benefits for Employees in the US: Benefit offerings to employee and their families include: Medical, Vision, Dental and Basic Life Insurance available 401k retirement plan with company match of up to 6%. Paid time off includes: 9-11 paid holidays each year, two weeks’ prorated vacation as a new hire and either personal time (non-exempt only) or state mandated sick time. More information can be found via: 2025 La-Z-Boy Benefits Overview At La-Z-Boy Incorporated, we're an equal opportunity employer. We understand that our employees’ diverse backgrounds, experiences, perspectives, and viewpoints add value to our ability to create and deliver the best possible service, quality products, and is of upmost importance as we work together to build comfort. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. We are committed to fostering an environment in which all employees feel valued, included, and empowered to do their best work and bring great ideas to the table. If you are a qualified individual that may need a change or adjustment to the application/interviewing/hiring process as a result of your disability, you may request a reasonable accommodations by emailing our recruiting team at recruiting@la-z-boy.com or by calling 734-242-1444. Come experience the power of comfort in your career! At La-Z-Boy, we believe people are our most important asset. From our manufacturing facilities and Furniture Galleries to our LEED-certified world headquarters, we empower our people to build something amazing every day. If you’re ready to join an industry-leading organization that values passion, innovation, and helping our communities, you’re ready to explore La-Z-Boy. There are chairs that need to be filled at La-Z-Boy. Find out if there’s one for you. La-Z-Boy has been building incredible furniture since 1927, and there's a reason people still want La-Z-Boy in their homes—and more importantly, a reason great people are proud to be part of our company. We represent decades of hard-working, talented individuals coming together across the globe to continue our legacy and propel us into the future.