About

Job Overview

We are seeking a dedicated Customer Service Representative to join our team. The ideal candidate will be responsible for providing exceptional customer service and support to clients.

Responsibilities

• Handle incoming customer inquiries via phone, email, or in-person
• Assist customers with product information, pricing, and order processing
• Resolve customer complaints or issues in a professional and timely manner
• Maintain accurate customer records and account information
• Collaborate with other departments to ensure customer satisfaction
• Analyze customer feedback to improve services

Qualifications

• Previous experience in a customer service role, preferably in a call center environment
• Proficient in English with excellent communication skills
• Familiarity with office procedures and computerized systems
• Ability to handle cash transactions is a plus
• Strong problem-solving skills and the ability to analyze information effectively

Job Type: Full-time

Pay: $83,319.00 - $88,363.00 per year

Benefits:

• Paid time off
• Work from home

Work Location: Remote