About

• Description
• Ready to lead the charge in transforming patient care? Join Cowlitz Family Health Center as a Quality Improvement Coordinator and drive initiatives that elevate health outcomes, enhance patient experiences, and shape the future of team-based care. If you’re passionate about data-driven solutions, clinical excellence, and making a measurable impact, this is your opportunity to lead innovation at the heart of our Patient-Centered Medical Home

• The Quality Improvement (QI) Coordinator supervises Quality Improvement staff and is responsible for providing direct support to the center’s Quality Assurance and Improvement Program; including the design and oversight of activities that support CFHC’s key clinical quality improvement initiatives. The QI Coordinator will be focused on projects supporting the implementation and improvement of a robust Patient Centered Medical Home, using team-based care to achieve improved health outcomes as well as improving patient experience. The QI Coordinator will use clinical applications software to design interventions, support teams in carrying out the interventions, and in capturing, analyzing and evaluating data to support workflows and measure improvement.

• Wage Range: $69,305.60- $74,590.36 Annually
• Schedule: Monday Through Friday 8:00 am - 5:00 pm
• FTE: 1.0 - Salary / Non-Exempt

Benefits

We offer competitive wages and benefits including

• Comprehensive Medical, Dental and Vision Plans – 100% for employee, up to 50 % for spouse/dependent(s) depending on plan
• Vacation: 160 hours per year to start, accrued bi-weekly
• Sick Leave
• 9 Paid Holidays + 1 floating holiday
• Matching 403b Retirement Plan
• Flexible Spending Accounts
• Life Insurance- $50,000 employer paid
• Long Term Disability and AD&D employer paid
• Employee Assistance Plans
• Tuition Reimbursement
• Student Loan Repayment Assistance.

About The Company

• Cowlitz Family Health Center provides a wide range of services to all individuals, regardless of background or socio-economic status, including medical, dental, family planning, substance abuse treatment, and behavioral health services. We believe every person has value, is worthy of respect, and deserves quality care regardless of their financial situation. Cowlitz Family Health Center is growing and evolving. We are looking for people who share our vision, want to use their skills to provide exceptional customer service to our patients, and can adapt as we continue to make positive changes.

• Cowlitz Family Health Center is a drug-free workplace and performs drug testing consistent with federal guidelines in the Drug-Free Workplace Act of 1988. All candidates who receive a written offer of employment will be required to undergo testing for commonly abused controlled substances
• Requirements
• Bachelor’s degree in healthcare or related field, or equivalent. RN preferred.
• Three years’ experience in healthcare or equivalent, including experience implementing quality improvement initiatives.
• Project management experience with application of QA/QM/QI concepts.
• Knowledge of CLIA, (health care related) OSHA, and HIPAA regulations.
• Knowledge of evidence-based preventive health, chronic disease and primary care.
• Solid background in patient education and lifestyle risk reduction.
• System orientation and experience improving systems functioning and outcomes.
• Experience using and managing electronic health records systems; analyzing and using data from EHR system to improve quality; optimizing use of EHR.
• Risk management experience in a health care setting.
• Knowledge of managed health care systems.
• Customer service experience and strong customer service skills.
• Must be able to tolerate frequent work interruptions, organize work and reset priorities in order to complete work responsibilities in a timely manner.
• Ability to work with a low-income, multi-ethnic patient population and a demonstrated ability to relate respectfully and effectively to people of diverse racial, educational and socio-economic backgrounds.
• Must be a confident, self-directed individual who can work within a team and independently.
• Strong communication, organization, documentation and record keeping skills necessary.
• Valid, unrestricted driver’s license.