About

This is a hybrid role (50% in office) and you must be located in, or willing to relocate to Dallas.

About the Role

The Global Public Safety Response Team (PSRT) consists of highly motivated professionals who are responsible for managing data requests from law enforcement and public safety agencies.These often involve emergency circumstances which require an immediate response. Every request is unique and must be checked for legal compliance prior to commencing exhaustive research to identify the exact data requested.

What You'll Do

We are seeking a highly-motivated, detail-oriented person with a strong work ethic to join our team of privacy and safety specialists processing requests for user data. The successful applicant will be able to demonstrate excellent judgment, prioritize effectively and work collaboratively whilst under pressure; communicating effectively with partners. The candidate should enjoy a fast-paced environment, dealing with real-time emergencies and have strong analytical skills. Your role will include the following:

• Evaluate and respond to data requests in a manner consistent with the privacy and security of business and customer information, in accordance with the law and with relevant policies and procedures.
• Prioritize, assess and accurately respond to legal requests for user data from public safety agencies and court officials within SLAs.
• Manage internal and external stakeholders through clear, concise and rational communication.
• Protect the privacy of our users' data through a robust analysis of all requests against our stringent legal and ethical requirements.
• Follow local government and Uber's policies in responding to requests from law enforcement in a timely manner.
• Drive safety outcomes through the application of critical thinking and adherence to the processes laid down in the Global PSRT playbook.
• Allocate issues relating to safety or disclosure to leadership or subject matter experts for appropriate resolution where necessary.
• Be flexible and prepared to cover weekend shifts and public holidays as necessary.

Basic Qualifications

• A minimum of 3+ years in trust & safety, investigations, and/or intelligence analysis roles.

Preferred Qualifications

• Experience handling law enforcement requests and public health requests
• A degree of legal, data analytics or investigatory experience is a plus
• General knowledge of privacy legislation: Electronic Communications Privacy Act (ECPA) and/or General Data Protection Regulation (GDPR)
• Strong data analysis skills
• IAPP Certification for applicable region preferred
• Ability to gain/maintain a US security clearance
• Multilingualism is a plus!

For Dallas, TX-based roles: The base salary range for this role is USD$81,000 per year - USD$90,000 per year.

You will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. You will also be eligible for various benefits. More details can be found at the following link https://www.uber.com/careers/benefits.

Uber is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.

Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.