About

Business Innovation Project Manager Location: Chicago, Illinois Work Model: Hybrid – 4 days in office, 1 day remote Reports To: VP of Business Innovation About Tokio Marine HCC Tokio Marine HCC is a leading specialty insurance group with offices across the United States and international markets. Backed by the financial strength and stability of the Tokio Marine Group, we combine deep industry expertise, strong underwriting discipline, and a commitment to innovation to deliver outstanding service and solutions to our clients. We invest in people, technology, and continuous improvement to support our mission of helping customers navigate risk with confidence. Joining TMHCC means becoming part of a global organization that values integrity, collaboration, and high performance. Position Summary The Business Innovation Project Manager will manage TMHCC’s strategic and innovative initiatives across the organization. This person will support the VP of Business Innovation in advancing the innovation agenda, focusing on optimizing operational efficiency, improving productivity, and enhancing the experience of internal and external stakeholders. The role is accountable for planning, prioritizing, managing, and measuring complex projects that cross business units and functions. It requires partnering with leaders across TMHCC to evaluate new technologies, identify areas of process improvement, and drive disciplined project execution. This individual will also work closely with key business leaders to evaluate business-related pain points, assess new and emerging solutions, and incorporate modern methodologies, tools, technologies, and workflows into TMHCC’s operational ecosystem. The goal is to help improve performance across underwriting, distribution, claims, and support functions by leveraging technology, process efficiency, and innovation. Key Responsibilities Performance Objectives Provide direction, oversight, and support on complex, cross-functional projects to ensure consistency, coordination, and integration across TMHCC business units. Conduct business process analysis to identify opportunities for improvements; develop roadmaps, evaluate solutions, and recommend prioritized actions. Partner with business leaders at all levels to build, manage, and execute project plans aligned with organizational goals. Develop detailed project plans, timelines, dependencies, and workstreams to ensure timely execution. Collaborate with IT on technology evaluations, pilots, testing protocols, and solution validations. Act as a subject matter expert for innovation initiatives; identify process gaps, challenge existing approaches, and drive the adoption of improved methodologies. Provide project transparency and visibility to leadership, ensuring clear communication of progress, risks, and outcomes. Understand systems, products, and operational workflows to ensure project alignment with business strategy and objectives. Experience & Education Bachelor’s degree in a related field, specialized training, or equivalent experience. 2–5 years of progressive experience in Project Management, Project Leadership, or equivalent team leadership role managing complex projects. Minimum 6 years of professional experience in P&C insurance, with strong familiarity with insurance operations preferred. Demonstrated ability to identify critical information, influence stakeholders, and guide cross-functional teams toward consensus. Strong communication, negotiation, and relationship-building skills across management levels. Ability to evaluate the implications of business solutions across cost, risk, process, and service. PMP certification preferred but not required. Why Join TMHCC? At Tokio Marine HCC, we offer: A high-performance culture with strong executive support for innovation Opportunities to lead meaningful projects impacting business strategy Competitive compensation and comprehensive benefits Access to global resources and professional development programs A collaborative environment that values new ideas, problem-solving, and continuous improvement Tokio Marine HCC is a member of the Tokio Marine Group, a global company with a long history of financial strength and stability. TMHCC is an equal opportunity employer and does not discriminate based on race, color, religion, national origin, gender, sexual orientation, age, disability, marital status, veteran status, or any other protected classification. To learn more, visit www.tmhcc.com. Your success is our priority. In a world that is rapidly changing, TMHCC enables you to take on opportunities with confidence. At Tokio Marine HCC, we pride ourselves on hiring the smartest, most conscientious people, who want to make a difference no matter their background. And then we give them the support and trust they need. We’re always looking for curious, creative transformative thinkers who want to change the status quo and have a passion for doing the right thing. If this is you, then we want you on our team.