About

• Act as the primary point of contact for assigned product domains, ensuring focus and accountability.
• Translate high-level strategies from the Product Manager into actionable plans for specific product areas.
• Set clear objectives and measurable KPIs for product domains to track and demonstrate success.
• Distill feature ideas and manage stakeholder expectations for product enhancements.
• Collaborate closely with engineering, design, and business teams to develop comprehensive integration strategies.

• Manage product roadmaps, calendars, and processes with a focus on strategic alignment and execution.
• Maintain and refine the team backlog, ensuring prioritization aligns with organizational goals and customer feedback.
• Write detailed requirements, acceptance criteria, and user stories to guide development efforts.
• Continuously improve processes for ticket grooming, sprint planning, and product documentation.
• Oversee and manage a designated tech writer, ensuring documentation aligns with product goals and enhances customer and stakeholder understanding.

• Translate product roadmaps into tangible development schedules and actionable tickets.
• Conduct pre-sprint grooming sessions to ensure alignment and readiness.
• Manage developer scheduling and resource allocation to optimize team performance.
• Identify and resolve blockers during sprints, maintaining momentum and progress.
• Monitor and report on sprint performance, velocity, and productivity, implementing improvements as needed.

• Serve as a bridge between Product, development teams, and stakeholders.
• Provide regular updates on product, sprint, and resource performance.
• Ensure clear, concise communication channels between strategy and execution.

• Manage and mentor a designated tech writer, ensuring their contributions align with the strategic goals of the product and organization.
• Foster a collaborative environment where the tech writer can effectively gather input from stakeholders, SMEs, and developers to produce high-quality documentation.

• Strategic thinking and domain leadership
• Strong analytical and organizational skills
• Exceptional communication and collaboration abilities
• Expertise in Agile methodologies and sprint planning
• Proven ability to manage resources effectively
• Team mentorship and personnel management

• Experience managing product roadmaps, sprints, and resources in Agile environments.
• Expert-level proficiency with Jira and Agile project management tools.
• Strong technical background in software development.
• Advanced knowledge of API design and integration principles.
• Proficiency in integration patterns and best practices.
• Proven track record of delivering measurable results through KPIs and metrics.
• Proven track record of successfully delivering complex integration projects.
• Strong understanding of business value as it relates to product features and development tasks.
• Experience in managing or mentoring team members, including tech writers or similar roles.
  
  

• Experience in scaling product teams and processes.
• Knowledge of generative AI technologies and potential integration strategies.
• Knowledge of process improvement methodologies.
• Previous experience with cross-functional team leadership.
• Familiarity with the Higher Education landscape, including its unique challenges and opportunities.
• Proficiency in working with API integrations, middleware technologies, and JSON and JavaScript.
  
  

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Tuition reimbursement
• Vision insurance