About

• Managing benefits and compliance: Administer benefits, including open enrollment, and serve as the primary contact for third-party providers. You will process Qualifying Life Events (QLEs) and other requests, and ensure all company policies and procedures comply with legal requirements, with a key focus on FMLA and reasonable accommodations for non-exempt staff.
• Enhancing employee engagement and relations: Act as the first point of contact for employee relations matters, ensuring thorough understanding and prompt resolution of issues. You will develop and implement initiatives to foster a positive work environment, and collaborate on employee engagement events and activities.
• Supporting the full employee lifecycle: Support daily HR operations, including managing employee data, tracking leaves of absence, processing payroll, and maintaining employee files. You will own the offboarding process for US-based employees and onboard contractors as needed.
• Driving operational excellence: Drive process improvements for key HR operations, and extract and analyze employee-related data to enhance efficiency and compliance.
• Aiding talent development: Aid in developing and implementing performance management programs, including goal setting, performance reviews, and career development plans. You will also help with learning and development initiatives, including company-wide awards and mentorship programs.
• Executing compliance tasks: Conduct I9 verifications for new hires and partner with the VP of People to send consulting agreements and notices of employee changes as needed.

• You are a proactive and detail-oriented HR professional with a focus on compliance, employee relations, and benefits management.
• You are an excellent communicator who can interact effectively with employees at all organizational levels.
• You are a highly organized and proactive problem-solver, with a talent for navigating ambiguity and driving process improvements.
• You have experience in employee engagement and relations, and you are motivated to foster a positive, inclusive work environment.
• You thrive in a fast-paced environment where you can take ownership of key HR functions and contribute to a company’s strategic goals.

• You are seeking a permanent, long-term role, as this position is specifically for maternity leave.
• You prefer a highly structured environment with pre-defined processes, rather than one where you will have to drive and improve them.
• You are not comfortable being a first point of contact for employee relations matters.
• You lack a strong focus on compliance and benefits administration.

• 3+ years of experience in Human Resources/People Operations, with a clear focus on compliance, employee relations, and benefits management.
• Proficient with HR tools and systems; practical experience with Rippling HRIS and Payroll, Google Suite, and Slack is preferred.
• Knowledge of and experience managing US Benefits and US employment laws and regulations.
• Experience in employee engagement and relations, with a proven ability to resolve conflicts and enhance employee satisfaction.
• Exceptional organizational skills and attention to detail.
• Excellent communication skills, with the ability to interact effectively at all organizational levels.

• SHRM-CP and/or PHR certifications.
• Experience in fast-growing or start-up environments.