About

• Description
• Job Summary
• At Axiom Care, we believe in meeting people where they are—and that starts with how we show up in our communities. As an Outreach Specialist, you’ll play a vital role in expanding access to care for individuals in need of detox, residential treatment, or observation services by serving as a responsive, knowledgeable, and compassionate connection point for our referral partners across Arizona.
• This role is ideal for someone with behavioral health experience who thrives in a fast-paced, mobile environment. You’ll serve as the face of Axiom Care to hospitals, case managers, justice-involved systems, and outpatient providers—helping people move into care quickly and smoothly. The position is based in Phoenix, AZ and primarily field-based with a focus on Axiom Care’s programs in partnership with the Navajo Nation, and requires evening, weekend, and flexible availability to support community needs.

• Yideeska´adi Hózho´o´jí Center (YHC) is a Navajo Nation-owned residential substance use treatment facility in Phoenix dedicated to serving members of the Navajo Nation with culturally appropriate and effective whole-person care. https://navajo-yhc.com/
• YHC is operated by Axiom Care in partnership with the Navajo Department of Health (NDOH), the Navajo Division of Behavioral and Mental Health Services (DBMHS).

• Duties/Responsibilities
• Referral Coordination & Relationship Building
• Act as a point of contact for incoming referrals and placement coordination
• Maintain ongoing communication with internal teams to support smooth transitions into care
• Respond to case manager, provider, and referral source requests with professionalism and urgency
• Represent Axiom Care’s full continuum of services, including Detox, RTC, Observation, and select specialty programs (YHC, Veteran Tracks, etc.)
• Outreach & Community Engagement
• Conduct in-person outreach at hospitals, behavioral health providers, and community sites
• Host and attend in-services, facility tours, and 1:1 meetings to build strong partnerships
• Participate in events, resource fairs, and community forums (including evenings and weekends)
• Provide drop-ins and follow-ups to maintain visibility and trust with key referral partners
• Communication & Documentation
• Use platforms like Teams, KIPU, and email to track referrals and communicate updates
• Maintain timely and accurate documentation of outreach efforts and case coordination
• Support cross-departmental collaboration by sharing feedback and supporting outreach strategy

• Why Join Axiom Care?
• Benefits - We take care of our team so you can take care of others. Enjoy medical and dental coverage through Banner|Aetna, vision insurance through EyeMed, a 401(k) with employer match through Principal, tuition reimbursement, generous PTO and sick time, and eight paid holidays—plus added perks like life insurance and wellness benefits.

• Requirements

Required Skills/Abilities

• Strong communication skills, both written and verbal
• Experience presenting to professional audiences (in-services, case management teams, etc.)
• Knowledge of Arizona Medicaid/AHCCCS insurance and behavioral health systems
• Professional presence and comfort working within hospital or provider settings
• Organized, self-directed, and comfortable managing a field-based schedule
• Proficiency in Microsoft Office and familiarity with CRM or EMR platforms

Education and Experience

• High school diploma or equivalent required.
• Bachelor’s degree or equivalent experience preferred
• 3–5 years of experience in outreach, admissions, or behavioral health roles required
• Familiarity with justice-involved populations or hospital discharge planning strongly preferred
• Personal or professional experience with substance use/mental health treatment preferred.
• Knowledge of Navajo culture, Navajo treatment system/providers, Navajo language, etc a huge plus.

Work Environment

• Home office based with frequent travel across the Valley and beyond
• Reliable transportation and flexible schedule required. Axiom care reimburses for mileage at the IRS rate.
• Evening and weekend availability for events, referrals, or urgent follow-up

• What You’ll Gain
• A meaningful role in connecting people to care
• The opportunity to help shape Axiom Care’s visibility in Arizona’s behavioral health landscape
• A dynamic, supportive team that values transparency, connection, and results

• What You’ll Gain
• A meaningful role in connecting people to care
• The opportunity to help shape Axiom Care’s visibility in Arizona’s behavioral health landscape
• A dynamic, supportive team that values transparency, connection, and results

• About Axiom Care
• At Axiom Care, we pride ourselves on offering a real path to recovery from addiction to underserved populations such as those with low incomes and the prison re-entry population. We achieve this by offering multiple levels of care along with medical services, evidence-based
• professional counseling, case management, housing, employment assistance, and more throughout the Phoenix metro area.

• Navajo Nation Preference
• • Preference is given to qualified Navajo Nation and Native American Applicants in accordance with Title 15 N.N.C. Chapter 7