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Job Description: Selected candidate will be responsible for the accurate and timely entry of customer orders. This role involves receiving, processing, interpreting and resolving all incoming orders and order related inquiries. The successful candidate will have frequent contact with both internal and external personnel that will require professionalism, courtesy and tact. The ideal candidate is highly organized, detail oriented capable of multitasking in a fast-paced customer service environment. They will be a self-starter who can work independently while contributing effectively to a team. Responsibilities Accurate entry of all assigned orders from varied selling channels and product base. Understand and apply customer requirements and project management. Read, interpret, and validate quotations and purchase orders. Provide clear and professional oral, and written, and interpersonal communication. Prioritize and execute tasks in a dynamic, fast-paced team environment. Monitor and maintain EDI orders as needed. Ensure strong follow-up, organization, and attention to detail across all tasks. Collaborate effectively with coworkers, internal departments, external partners, and customers. Develop and maintain product knowledge Minimum Qualifications 3+ years data entry and/or customer support experience High School diploma required Proficient in Microsoft Office (Excel, Word, Outlook) Strong attention to detail and problem-solving abilities Professional, effective written and verbal communication skills Proactive approach with strong decision-making and time management skills Preferred Qualifications Associate's degree Compensation Information: The specific hiring rate will depend on the successful candidate's qualifications and prior experience. Range $23.80-$25.00 ITW is an equal opportunity employer. We value our colleagues’ unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential. As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship. All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws. At ITW, we think and act like entrepreneurs. We embrace autonomy, make decisions and take ownership to create innovative solutions for our customers all over the world. ITW is a Fortune 200 global multi-industrial manufacturing leader. Our seven industry-leading business segments offer career development and learning opportunities in more than 50 countries across the globe. We’re committed to investing in our people and supporting their growth through unique and relevant development opportunities at each stage throughout the employee life cycle. Our decentralized, entrepreneurial culture empowers you to think and act like a business owner. We aspire for everyone to perform to their full potential and value the unique and diverse perspectives, experiences and ideas that make us better together. The ITW Business Model gives us the tools to focus on what’s most important, and we’re grounded in our values of Integrity, Simplicity, Trust, Respect and Shared Risk.