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Circa £50,000 (dependent on skills & experience) Permanent / 37 hours per week / Full Time (with flexibility for part-time to be considered) Lincoln Make every drop of your potential count… join our Operational Services team At Anglian Water, we’re committed to delivering operational excellence in a 24/7 control room environment. This role is pivotal in ensuring our teams operate with consistency, precision, and accountability—particularly around environmental performance, water quality, health and safety, and compliance with regulatory obligations. As Ops Service Competency Assurance Lead, you’ll play a key role in safeguarding standards, mitigating risks, and developing leadership capability across our operational teams. What you will be doing Deliver structured briefings and training sessions to keep teams informed on critical updates. Provide targeted coaching and mentoring to reinforce understanding of key processes. Conduct competency assessments and track progression to mitigate operational and environmental risks. Collaborate with compliance and risk teams to integrate findings into broader strategies. Support managers with leadership development, equipping them to guide teams effectively. Analyse performance data to identify trends and implement improvements. Drive a culture of continuous improvement in health and safety. What does it take to be an Ops Service Competency Assurance Lead? Degree-level qualification (or equivalent experience); ideally ILM Level 5 in Leadership. Strong technical knowledge of 24/7 control room operations and IRIS/alarm handling. Expertise in competency development and training within regulated environments. Excellent coaching, mentoring, and leadership skills. Strong understanding of environmental compliance, risk management, and regulatory requirements. Exceptional communication, analytical, and stakeholder engagement skills. Flexible, constructive attitude and ability to work under pressure. What’s in it for you? Private healthcare and physiotherapy 24-hour Virtual GP service for you and your household 26 days annual leave (rising with service) Competitive pension scheme – Anglian Water double-matches your contributions up to 6% (Up to 18% combined) Bonus scheme Flexible benefits and working culture Life Assurance (8x salary) and Personal Accident cover Enhanced family leave policies Great discounts and perks Inclusion at Anglian Water We’re committed to creating a workplace where everyone feels they belong. We’re proud signatories of the Social Mobility Pledge, Race at Work Charter, and Armed Forces Covenant, and we’re a Disability Confident employer. Closing date: 19/01/26 #loveeverydrop We are committed to reflect the diversity of the communities we serve in both our workforce and our supply chain partners to help us to understand and meet the needs of our customers. We are passionate and dedicated to the learning and development of our people, making sure they have the right skills and knowledge to be successful and to help achieve their potential. We want to give everyone equal access to our recruitment process. If you have a disability or long-term condition, including neurodiversity and mental health conditions, we’ll support you throughout your application, and make any adjustments to make sure your disability or long-term condition is not a barrier to recruitment. If you need any support, please get reach out to our team resourcing@anglianwater.co.uk’ To apply, you’ll need your up-to-date CV, we also recommend uploading a cover letter – tell us what has made you apply and what skills you can bring to the position. We will be in touch after your application has been reviewed, following the closing date. If you are offered a job with us, you’ll be subject to the relevant employment checks for your role, which could include references, driving licence check, DBS Check as well as your right to work in the UK. More information about how we look after and use your information can be found in our Privacy Notice. Become a part of Anglian Water’s future and join us on our journey as we live through our values to build trust, do the right thing, and are always exploring, to bring environmental and social prosperity to the region.