About

• Description

Key Responsibilities

• Lead and direct the team to ensure consistent and high-quality patient service.
• Participate in onboarding and training new team members.
• Collaborate with the Regional Practice Manager and CEO to maintain smooth office operations, including managing staffing, scheduling, and training.
• Inspire, motivate, and support staff in achieving their professional goals and fulfilling their duties.
• Supervise staff activities and assignments in accordance with office policies and legal requirements.
• Contribute to marketing strategies and initiatives to promote the practice.
• Oversee patient relations and resolve patient complaints effectively.
• Organize and facilitate monthly staff meetings to maintain clear communication.
• Address conflicts and administer disciplinary actions when necessary.
• Ensure full compliance with HIPAA regulations, protecting patient privacy and maintaining confidentiality.
• Adhere to all state and federal regulations governing dental practice operations.
• Greet and check in patients in a friendly manner
• Collect co-payments and verify insurance coverage
• Treatment planning and coordinating to promote high-case acceptance
• Review and maintain schedules for productivity
• Schedule and confirm patient appointments
• Prepare new patient records neatly and accurately
• Various office duties as assigned by Regional Mangers and CEO
• Responding to patient financial inquiries and directing to appropriate departments, as necessary
• Requirements

Qualifications for Dental Office Manager include

• Exceptional People Skills/Customer Service
• Insurance eligibility and verification experience
• Reliable/ Fast Learner
• Able to work independently as well as in a team environment
• Bilingual and Spanish speaking (preferred).

Benefits

• Paid Vacation Time (PTO)
• Paid Holidays
• Paid Sick-Time
• 401K Plan with Matching
• Health Insurance
• Dental Insurance
• Mentorship for Career Advancement
• Free Parking
• & Much More!
• Competitive Compensation & Bonus OpportunityMentorship available for career growth, expansion of skills, and higher earning potential!