About

• Description
• If you are looking for an exciting career opportunity in the IT, engineering, software development, logistics, and project management fields, Linchpin Solutions is the place to be! We are currently hiring for a dynamic and experienced Network Engineer IV.

• Clearance: Active DoD Secret Clearance

• Work Schedule: Onsite Monday-Friday, Fulltime.

Role Overview

• The STRMM Network Engineer is responsible for monitoring, maintaining, and enhancing the STRMM terminal network infrastructure across global environments. This role ensures consistent performance of remote site terminals, supports virtualization and optimization efforts, and documents key configurations to uphold system scalability and mission readiness.

• The position supports configuration, monitoring, and maintenance of the STRMM network infrastructure. The engineer assists in documenting network architecture updates, implements virtualization and optimization efforts, and contributes to system upgrades to ensure the STRMM environment remains stable, scalable, and aligned with mission requirements.

• This position may require OCONUS travel to support international site deployments, troubleshooting, or upgrades. Familiarity with CodeMettle (or similar edge node monitoring platforms) is strongly preferred.

• General Skillset
• Experience with Microsoft Office
• Verbal and written communication skills
• Ability to work both collaboratively and individually
• Critical Thinking Skills
• Ability to give presentations and briefings as needed

1. Monitor Terminal Connections

• Continuously monitor the connectivity and health of all site terminals.

• Utilize SolarWinds or similar NMS tools to track uptime, latency, and performance issues.

• Ensure timely resolution of STRMM and Helpdesk requests in line with SLAs.

2. Troubleshoot Connectivity Issues

• Proactively diagnose and resolve terminal and network connectivity issues.
• Engage with site teams for real-time troubleshooting and feedback.

3. Escalate Problems

• Route unresolved issues to Tier 2/3 engineers or vendors as appropriate.
• Coordinate resolution efforts across internal and support teams.
• 4. Maintain and Update Documentation
• Maintain accurate logs of configurations, incidents, and resolution paths.
• Document site terminal network architecture and update changes regularly.
• Assist in creation and enforcement of desktop/network management policies and enterprise best practices.
• Maintain inventories of hardware/software versions for SATCOM systems

5. Perform Regular Check-ups

• Conduct periodic status checks and preemptive diagnostics.
• Schedule preventive maintenance activities to reduce downtime.

6. Collaborate with Other Teams

• Interface with Helpdesk and engineering teams to resolve complex issues.
• Maintain open communication with on-site personnel and stakeholders.

7. Provide Reports and Alerts

• Generate and distribute regular system performance reports.
• Monitor for alerts and initiate response procedures promptly.

8. Support System Improvements

• Identify improvement opportunities for network resiliency and monitoring.
• Implement upgrades and support virtualization efforts to optimize infrastructure.
• Support and maintain centralized software repositories for STRMM/SATCOM builds.
• Requirements
• Education & Certifications
• Associate’s or Bachelor’s degree in IT, Networking, Cybersecurity, or related discipline.
• Cisco Certified Network Associate (CCNA) or Cisco Certified Network Professional (CCNP)
• CompTIA Security+
• Experience Requirements
• 10+ years of experience in network support, NOC operations, or infrastructure roles.
• Strong experience using monitoring tools such as SolarWinds, PRTG, or similar.
• Proven experience in troubleshooting network and connectivity issues.
• Working knowledge of IP networking, DHCP, DNS, firewalls, and routing protocols.
• In-depth understanding of networking protocols like OSPF, Multicast and Quality of Service (QoS)
• Experience maintaining technical documentation
• Working knowledge of Voice over IP (VoIP) and other communication protocols.
• Hands-on experience with network security devices and enterprise network management systems.
• Understanding of STIGs, RMF, and network hardening practices.
• Desired Qualifications
• Familiarity with CodeMettle or similar network/edge node monitoring platforms.
• Experience with virtualization technologies (e.g., VMware, Hyper-V).
• Background supporting DoD environments or military communications systems.
• Certifications such as CompTIA Network+
• Familiarity with remote access/VPN configurations, remote terminal systems.

• Build Your Career With Us
• Linchpin Solutions’ professional services organization is committed to delivering qualified candidates that meet or exceed clients’ technical and management expectations. Our growth means exciting career opportunities for talented professionals in IT, engineering, software development, logistics, project management, and other key areas. We provide personnel that become valuable assets to the organizations they serve and contribute to the overall skill diversity and strength of the Linchpin Team.

• Career Choices
• Linchpin’s success comes from the talent and commitment of our professionals. As one team, we share the challenges and rewards that come from growing the company, which reinforces our culture of ownership. All of our professionals benefit from the value we collectively create.

Pay Transparency Statement

Linchpin Solutions is committed to compliance with applicable pay transparency laws and regulations. Final compensation for any position will be determined based on a variety of factors, including but not limited to

• Relevant prior work experience
• Education and certifications
• Specific skills and competencies
• Federal Government contract labor categories and wage rates
• Geographic location
• While salary ranges may be provided for a position, these ranges are not a guarantee of final compensation, which may vary based on individual qualifications and the specific requirements of the contract.

Benefits

In addition to competitive compensation, Linchpin Solutions offers a variety of benefits, including

• Health, dental, and vision insurance
• 401(k) plan with company matching
• Flexible Spending Accounts (FSA)
• Company-funded disability and life insurance
• Paid time off (PTO) and company-paid holidays
• Employee Assistance Program (EAP)
• Educational assistance and parental leave
• Please note that the specific benefits and compensation details may vary depending on the employee’s position, date of hire, and contract terms.

• Cyber Security Message
• Linchpin Solutions follows a specific recruiting practice to protect all candidates. We will never request any financial information immediately. Do not reveal confidential or sensitive information without ensuring the request is coming from Linchpin Solutions directly. Please do not hesitate to contact us at (443) 707-3070 if you suspect any type of social engineering attacks such as phishing, spear phishing, baiting or any other suspicious activity.

• Equal Opportunity Employment Statement
• We are an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.