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Medication Services Coordinator (AMHI/Choice Model) Job Overview Location/Schedule: The position is based at Andrea Place, a residential treatment facility, located in N Portland, OR. The schedule for this position is Monday through Friday, day shift, 8:00 a.m. to 4:30 p.m. Position: Medication Services Coordinator Program: Residential Treatment Cascadia's Mission and Vision: Mission: Cascadia Health delivers whole health care – integrated mental health and addiction services, primary care, and housing – to promote hope and support the well-being of the communities we serve. Vision: We envision a community where everyone benefits from whole health care, experiences well-being, and has a self-directed, connected life. Program Description: Cascadia operates three secure residential homes in the Portland Metro area. These are homes for adults who experience severe and persistent mental health challenges. Employees work as a team to provide comprehensive services that focus on psychiatric treatment, personal care, skills training, and case management. Our residents are referred from the counties or the state and must either be under commitment or have a guardian. The focus of treatment is on immediate safety and preparing individuals to live in a less restrictive environment. Our work is important, impactful, and rewarding to those we are lucky enough to serve. Sites include Faulkner Place, Arbor Place, and Barbara Roberts House. Position Description: The Medication Services Coordinator is responsible for medication room related services at the assigned facility. This includes providing day to day provision of medication administration, PCP care coordination services, as well as quality assurance and oversight of the medication services performed on site. This position involves program procedure development and treatment plan implementation of an established population of individuals with severe and persistent mental illness. Essential Responsibilities: This position description is not intended to be an all-inclusive list of responsibilities, skills, or working conditions associated with the position. Management reserves the right to modify, add or remove duties as necessary. Manage the administration, documentation, and evaluation of the medication management program. Train, coach, and consult with all Residential Counselors who dispense medication. Oversee medication administration room, including inventory, supply orders, tools, and materials. Conduct periodic audits of medication room services to ensure quality of service, and documentation compliance with all applicable internal and external regulations. Identify and recommend program improvements as necessary. Maintain timely and effective coordination and communication with site medical staff (LMP and nurse); schedule resident appointments, follow through on medication orders, coordinate client consultations, and disseminate key treatment issues. Provide leadership and primary oversight for MAR completion, ‘Cycle Fill’ documentation/ordering, pharmacy coordination and communication, as well as narcotic medication handling procedures. Schedule medical services appointments, with primary care providers, specialists, dental services, and hospital/E/D’s. Coordinate with LMP, and clinical leadership for effective provision of self-administered medication education and skills building curriculum for all residents, including provision of direct training to residents. Facilitate program goals and development, while meeting productivity and program expectations, and operating within the program budget. Collaborate with program leadership and applicable community partners to develop and implement the regulations, policies, and procedures under which the program operates. Maintain knowledge of, ensure compliance with, and review all applicable federal, state, county, and city regulations and approved internal policies and procedures. Document all services in a professional manner using the agency EMR system. Carry partial or total responsibility for developing and implementing assigned operational functions within the medication room. Provide positive role modeling and mentoring to peers while fostering a client centered approach by developing, maintaining, and advancing the consistent use of clinical best practices. Participate in program development and trainings. Provide input on programmatic documentation/ procedural requirements. Provide oversight and continuity of care, as well as communication and task assignment during all staff/team meetings, shift changes, and related procedures. Coordinate with oncoming shift regarding resident concerns, building/program needs, and any issues relevant to ensure the smooth operation of the program. Provide input toward the therapeutic treatment plan in collaboration with the case manager. Complete annual employee training requirements on a timely basis as indicated in the licensing requirements for the facility as well as agency requirements. Perform other duties as assigned. Qualifications Education: Bachelor’s degree in a behavioral science field from an accredited college or university or three years of full time professional experience working with adults with severe and persistent mental illness. Demonstrate the competencies to become credentialed as a Qualified Mental Health Associate (QMHA), as outlined in OAR 309-016-0005. Experience: Experience working with adults with severe and persistent mental illness preferred. Specialized Knowledge, Skills and Abilities: Understanding of components of maintaining a Trauma Informed Care environment Operate computer hardware and software at a level needed to effectively perform job functions Ability to enter and retrieve data Ability to prepare simple reports Other: Possess a valid driver’s license, three year driving history; clean driving record, ability to pass Driver Motor Vehicle (DMV) check and complete the Cascadia online Defensive Driving course. Ability to perform CPR, First Aid, and properly use AED equipment. CPR/ First Aid certifications are required and must remain current. Working Conditions Work will be performed in a secure (locked) residential setting. The nature of the work dictates that the employee is alert and attentive during his or her assigned shift. Rest breaks and meal periods are subject to interruption. Periodically, staff may be required to work a double shift if the need arises, due to the staffing requirements within each program. There is moderate to high risk of personal injury/illness due to violent behavior, exposure to disease, biohazards, noise and contaminants. Mental Demands: The work assigned is diverse and involves addressing new and unusual circumstances in which outcomes may negatively affect costs, employee morale or clients. The work regularly involves a degree of unpredictability and disruption of planned tasks requiring a flexible time management approach. Physical Demands: Activities and structure support community integration assist program residents in learning socially acceptable behaviors. Must be approved to provide transportation utilizing agency vehicles so that residents may access the community. The Medication Services Coordinator must also have the ability to assist residents in participating in a variety of active leisure and recreational events, as well as skill building outings and accessing community resources. The Medication Services Coordinator must have the ability to assist the team in providing safety to all residents and staff in potentially volatile situations. Cascadia is an Equal Opportunity and Affirmative Action employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you need assistance or an accommodation due to a disability, you may contact us at 503.963.7654 or peopleandculture@cascadiabhc.org This position is represented by a labor union. Benefits We offer generous benefits for our full-time and part-time employees (20 hours + pro-rated) including: Generous Paid Time Off Package Full-time employees earn 6 weeks of PTO in their first year! Medical and Dental Coverage (begins 1st of the month following 30 days after hire date) VSP Vision Discount Plan 403(B) Retirement Savings (Pre and post-tax plans with up to 8% employer matching contribution!) Flexible Spending Account (FSA) (Medical, dependent care, and transportation options) Short-Term Disability, Long-Term Disability, and Life Insurance Paid Bereavement and Jury Duty Leave Length of Service Award Voluntary Life Insurance Supplemental Insurance Student loan forgiveness options Wellness Benefits: Employee Assistance Program (EAP) Bicycle Reimbursement Discounted Fitness Memberships Trauma Support Team Starting Rate Range in USD ($) 26.45 - 27.65 Cascadia Health is Oregon’s largest community-based behavioral health and substance use treatment services organization. As both a Certified Community Behavioral Health Center (CCBHC) and Federally Qualified Health Center (FQHC), Cascadia provides integrated mental health, substance use treatment, primary care, housing support, crisis intervention, peers wellness, skills training, and more to individuals and families. Our clients can find the care they need through one team and often in one location, regardless of their ability to pay.