About

Why ThedaCare? Living A Life Inspired! Our new vision at ThedaCare is bold, ambitious, and ignited by a shared passion to provide outstanding care. We are inspired to reinvent health care by becoming a proactive partner in health, enriching the lives of all and creating value in everything we do. Each of us are called to take action in delivering higher standards of care, lower costs and a healthier future for our patients, our families, our communities and our world. At ThedaCare, our team members are empowered to be the catalyst of change through our values of compassion, excellence, leadership, innovation, and agility. A career means much more than excellent compensation and benefits. Our team members are supported by continued opportunities for learning and development, accessible and transparent leadership, and a commitment to work/life balance. If you’re interested in joining a health care system that is changing the face of care and well-being in our community, we encourage you to explore a future with ThedaCare. Benefits, with a whole-person approach to wellness – Lifestyle Engagement e.g. health coaches, relaxation rooms, health focused apps (Wonder, Ripple), mental health support Access & Affordability e.g. minimal or zero copays, team member cost sharing premiums, daycare About ThedaCare! Summary : The Manager, ThedaCare At Work is accountable for day-to-day operations including implementation of action plans, work processes, scheduling, and resource management to carry out strategy, policy, and direction. The job manages the ongoing analysis, development, and implementation of methods and systems to improve overall efficiency and effectiveness of services and functions. Is accountable for driving excellence throughout the assigned area. Serves as a partner of the leadership team and participates in the strategic planning and the attainment of goals. Understands the business of ThedaCare At Work, recognizes the importance of the employer relationship to ThedaCare, and aligns the work. Job Description: KEY ACCOUNTABILITIES: Effectively manages team members in a manner consistent with ThedaCare policies and values. Ensures the recruitment and retention of competent team members to meet the needs of the business operations of the department. Is accountable for daily activities and work processes that result in quality outcomes. Oversees and ensures accuracy of time and attendance and payroll practices. Manages and develops supervisors, leads, and other team members to drive excellence throughout the assigned area including service delivery, quality, safety, and patient satisfaction. Advises, consults, and serves as a member of the leadership team in the development and execution of short-term and long-range plans and budgets based on division goals, acquisitions, strategic planning, and growth objectives. Creates performance metrics, reporting, and improvement targets to align with strategic initiatives. Develops performance expectations, and coaches, evaluates, and motivates team members. Investigates complaints and performance concerns. Exemplifies and sustains mission, vision, and values while keeping focus on team member engagement, process improvement initiatives, patient satisfaction, customer service, and workplace safety. Serves as a resource and facilitates integration and collaboration between team members and other healthcare disciplines throughout ThedaCare and within the healthcare community. Performs in a client relations role, consulting with employers and ensuring customer satisfaction with services while maintaining a profitable status. Manages projects and analyzes data to support evidence-based decision making regarding product line development, fee code pricing and analysis, profitability/ROI, financial forecasting/budgeting and monitoring, facilities planning and maintenance, software systems, employer client relations, and vendor relations. Aligns and prioritizes department action plans with the division and overall system. QUALIFICATIONS: Bachelor’s degree Five years of progressive responsibility in a leadership position Three years of leadership experience to include leading teams and/or projects PHYSICAL DEMANDS: Ability to move freely (standing, stooping, walking, bending, pushing, and pulling) and lift up to a maximum of twenty-five (25) pounds without assistance Job classification is not exposed to blood borne pathogens (blood or bodily fluids) while performing job duties WORK ENVIRONMENT: Normally works in climate controlled office environment Frequent sitting with movement throughout office space Scheduled Weekly Hours: 40 Scheduled FTE: 1 Location: ThedaCare at Work - Capitol - Appleton,Wisconsin Overtime Exempt: Yes About ThedaCare ThedaCare is a community health system consisting of seven hospitals, numerous clinics and related services.We are the third largest health care employer in Wisconsin and the largest employer in the state's second largest economic market - Northeast Wisconsin - with approximately 6,800 employees. Through our 100-year history, ThedaCare has woven itself into the very fabric of the communities we serve. For our employees, ThedaCare offers an environment that not only welcomes but also encourages innovative thinking and fresh approaches to today’s health care challenges. We’ve improved the health of thousands of individuals. We know this because we track our quality and constantly seek to improve our care and services for the members of our communities. This job posting is available in other languages besides English free of charge. Please contact the ThedaCare Employment Center to make your request at 920-830-5800 and then prompt “1”. ThedaCare is an Equal Opportunity Employer. ThedaCare complies with applicable Federal civil rights laws and does not discriminate on the basis of race, ancestry, color, religion, sex, gender identity, age, marital status, sexual orientation, national origin, medical condition, disability, veteran status, or any other basis protected by law.