About

• Description
• ABOUT US
• Flow Therapy is a growing, mission-driven organization, founded on an unwavering commitment to improving the lives of every patient we touch. We are dedicated to the best-in-class delivery of a non-invasive outpatient cardiovascular therapy, known as Enhanced External Counterpulsation (EECP) We encourage you to take a look at this video to learn more about EECP. https://youtu.be/uNTP9zf82oM?si=7ARVMtuKO8zrD0vE

• Flow Therapy is seeking a dedicated and compassionate Lead Medical Technician to join our team. As the Lead Medical Technician, you will play a crucial role in delivering patient care through the administration of EECP Therapy. This role ensures therapy is delivered at the highest standard, patients remain engaged and complete their treatment, and the team of Medical Technicians are well-trained and supported.

• OUR MISSION
• “Significantly affect the life of every patient, every day.”

FLOW THERAPY CORE VALUES

• Create Extraordinary Experiences
• Exude Passion
• Driving Change at Every Level
• Inject Your Personality
• Carry the Learner’s Mindset
• Think as One, Act as Many
• WHAT YOU WILL BE RESPONSIBLE FOR
• Mentor, train, and support a small team of Medical Technicians, ensuring the clinic delivers high-quality therapy and outstanding patient experiences
• Ensure team consistency in following protocols, patient care standards, and clinic workflows
• Take and record vital signs, including blood pressure, pulse, and temperature.
• Serve as a patient advocate, fostering strong relationships, providing motivation, and reinforcing the importance of completing the full treatment program
• Ensure patients are comfortably prepared for treatment sessions, including explaining procedures, addressing any concerns or questions, and assisting with any necessary preparations to ensure a smooth and efficient treatment experience.
• Skillfully administer EECP Therapy sessions according to established protocols and guidelines.
• Assist Clinic Director with patient examinations.
• Accurately enter patient information into EHR System or other medical databases.
• Other job duties, as assigned.
• KNOWLEDGE, SKILLS & ABILITIES
• Strong leadership and mentoring abilities, with the ability to connect with and motivate patients
• Highly organized, detail-oriented, and able to manage multiple priorities in a fast clinical setting
• Proficient in managing administrative tasks within a medical office setting, including scheduling appointments, managing patient records, etc..
• Skilled in providing hands-on patient care, including preparing patients for treatment, taking vital signs, assisting with medical procedures, and providing patient education.
• Excellent verbal and written communication skills, with the ability to effectively communicate with patients, medical staff, and other healthcare professionals.
• Strong organizational skills and attention to detail, with the ability to multitask and prioritize tasks in a fast-paced environment.
• Ability to work effectively as part of a multidisciplinary team, collaborating with medical staff, administrative personnel, and external partners to ensure the delivery of high-quality patient care.
• Demonstrated compassion and empathy towards patients, with a commitment to providing patient-centered care and creating a supportive and welcoming environment.
• Ability to adapt and respond effectively to changing priorities and unexpected situations, while maintaining professionalism and composure.
• Eager to expand knowledge and skills through ongoing learning and professional development opportunities, with a growth mindset and a willingness to take on new challenges.
• EDUCATION AND EXPERIENCE
• High School Diploma or equivalent, required.
• Current Medical Assistant Certification, required.
• Current BLS Certification, required.
• Prior leadership experience in a healthcare setting
• Proficiency in medical terminology and basic medical procedures.
• To see how we are significantly impacting the lives of our patients every day, check out our patient testimonial from the following link: https://jmp.sh/qIzdRyL5

About What’s Next

• We believe fervently in the value of data-driven decision-making, and we believe equally in the importance of hiring the whole person, not merely their resume. Our holistic, innovative, values-focused, and data-incorporative talent selection process – including a diverse set of interviews, assessments, and discussions – is different from much of what you may have experienced at other organizations, and we hope you’ll enjoy and embrace that difference – and recognize that it helps us to ensure our team consists of world-class talent. We’re excited for you to join us in changing the world of American healthcare.This job description should not be interpreted as all inclusive. It is intended to identify the essential functions and requirements of the position. The incumbent may be requested to perform job-related responsibilities and tasks other than those stated in this job description.Flow Therapy provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.