About

• Company DescriptionAbout UsAt Chats Cloud Cover, we empower businesses to evolve with innovative communication solutions and leadership strategies. Based in Houston, TX, our company is dedicated to helping organizations scale efficiently by developing high-performance teams and optimizing internal processes. Our culture thrives on collaboration, continuous learning, and the belief that great leadership drives lasting success. Job DescriptionJob DescriptionWe are seeking a motivated and detail-oriented Junior Account Representative to join our growing team in Houston. This role involves supporting senior account managers, maintaining client relationships, and assisting with onboarding and retention efforts. The ideal candidate is a proactive communicator who thrives in a dynamic environment and is eager to grow in the tech industry.ResponsibilitiesAssist in managing client accounts and building long-term relationshipsSupport the onboarding process for new clientsCommunicate regularly with clients to ensure satisfaction and identify areas for improvementPrepare reports and client updates for senior account managersResolve client inquiries promptly and professionallyCollaborate with internal departments to ensure client needs are metTrack client interactions and maintain accurate CRM recordsQualificationsQualificationsBachelor’s degree in Business, Communications, Marketing, or a related field0–2 years of experience in account management, sales support, or customer serviceStrong interpersonal and communication skills (verbal and written)Detail-oriented with excellent organizational abilitiesAbility to manage multiple tasks and priorities effectivelyFamiliarity with CRM software and Microsoft Office SuiteAdditional InformationBenefitsCompetitive salary: $59,000 - $66,000 per yearOpportunities for career growth and professional developmentComprehensive health, dental, and vision insurancePaid time off and holidaysSupportive and collaborative work environmentOngoing training and mentorship programs