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Agency Adult Correction Division COO - Operations Job Classification Title Judicial Services Coordinator (S) Position Number 60074175 Grade NC05 About Us The NC Department of Adult Correction is one of the largest state agencies with more than 14,000 employees. It is responsible for safeguarding and preserving lives and property through prevention, protection, and preparation as well as the care, custody, and supervision of all adults sentenced for violating North Carolina laws. This department includes state prisons with custody, healthcare, and facility operations staff as well as probation/parole officers who supervised sentenced people in the community. Other divisions include Administration, Health Services, Rehabilitation & Reentry, Special Operations and the Post-Release Supervision & Parole Commission. We have a mission that matters! Description of Work This position is responsible for the intake of all new supervised and unsupervised probation cases and, in specified areas, monitoring deferred prosecution (deferred prosecution cases that require supervision will be referred to a Probation Officer). The position shall obtain all information regarding new probation and community service cases placed under Division of Community Supervision’ authority. This entails interviewing offenders, entering data into OPUS/CSAS/ICOTS and assigning offenders for supervision, determining if the offender requires interpreter services, identifying if the offender requires accommodations under the ADA, providing reporting instructions to the offender, and processing intrastate and interstate transfer cases out of court. The position involves the interviewing, placement, monitoring and reporting of compliance status of offenders who have been ordered to perform community service. The Judicial Service Coordinator recruits, trains, and maintains regular contact with recipient agencies to ensure appropriateness of agencies in accordance with Department policy and General Statute. This position must work as a member of a team in a variety of activities to include court intake which may require travel within District to assist as needed. Work involves interviewing offenders to obtain information regarding past arrests/convictions, work records, and family social histories to develop treatment and sanction recommendations for court-ordered presentence and pre-parole investigations. Employee must consider the needs of both the offenders and the recipient agencies and, if necessary, will refer offenders to support agencies for assistance to meet special needs. Administrative tasks include, but are not limited to, negotiating agreements, placing offenders with agencies to perform designated community service work, complete required documentation, prepare reports, and maintain case files. Work involves significant contact with members and officials of the judicial system, community agencies, victims, offenders, and general public while serving as the court's representative in the community and maintaining public awareness of the program. Employees are usually located in or near the courthouse. Work is performed under the general supervision of a Judicial Services Specialist or Chief Probation and Parole Officer. Knowledge Skills and Abilities/Management Preferences The JSC shall have extensive knowledge of Structured Sentencing and how it applies to Community Supervision and knowledge of the Community Service Work Program. The JSC shall exhibit a working knowledge of local and regional community resources to address the placement of monitored offenders to government and nonprofit agencies in the community. The JSC must be able to communicate effectively, both orally and in writing, with the Judiciary, offenders and the general public to ensure thorough and appropriate collection, analysis and utilization of data to interpret Division guidelines, policies and procedures. The JSC shall behave in a professional manner at all times as they hold a highly visible position within Community Supervision, and their actions will reflect upon the entire Division. The position is frequently in court and will associate with Judges, Attorneys, District Attorneys, Clerk of Court, Law Enforcement, etc. and establish and sustain effective working relationships. The JSC is responsible for planning their daily work operations, setting priorities, scheduling, and establishing deadlines for the caseload; must possess exceptional time management and organizational skills and must be able to work under stressful situations. Experience in this area must be listed within your application or prior job duties. Minimum Education and Experience Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details. Bachelor’s degree in criminal justice, human services, psychology, or related field of study from an appropriately accredited institution; or an equivalent combination of training and experience. Associate’s degree in criminal justice, human services, psychology, or related field of study from an appropriately accredited institution and two years of experience in the court system, paralegal work, or other directly related experience; or an equivalent combination of training and experience. High school or General Educational Development (GED) diploma and four years of experience in the court system, paralegal work, or other directly related experience; or an equivalent combination of training and experience. EEO Statement The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices. Recruiter: Sharon Cannon Email: recruiters@dac.nc.gov North Carolina State Government is one of the state’s largest employers, with over 76,000 employees all working toward a common goal: a safer and stronger North Carolina. We are a large organization comprised of various agencies, offices, and universities, each providing important public services. Eligible state employees are entitled to comprehensive benefits, including a variety of leave options, professional development opportunities, insurance, and more. To learn more about the benefits of being a North Carolina state employee, visit the N.C. Office of State Human Resources' website. Permanent, temporary, and time-limited state government jobs can be found from the mountains to the coast. Find your next opportunity today! State Application Resources/Frequently Asked Questions Valuing Education and Experience The State of North Carolina values the knowledge and experience of our jobseekers and current state employees. Approximately 91 percent of state job classifications allow experience to be substituted for education or do not require a post-secondary degree. Learn more about how you may qualify for a position through education or directly related experience, or a combination of both, with the Education and Experience Equivalency Guide. Introduce yourself to our recruiters and we'll get in touch if there's a role that seems like a good match. If you are already a state employee, please search for jobs by clicking here.