1) Information Security & Compliance

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  Implement, monitor, and maintain data security protocols in alignment with the SOW and compliance frameworks (HIPAA, HITECH, CCPA, NIST).
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  Enforce security configurations for company laptops, VPNs, and RDP environments used by remote and overseas staff.
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  Manage identity and access (Azure AD), MFA enforcement, least-privilege roles, password rotation, and endpoint protection (AV/EDR, disk encryption).
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  Conduct periodic security audits, vulnerability assessments, penetration test coordination, and remediation tracking.
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  Maintain HIPAA Security Rule documentation, including risk analyses, risk management plans, and audit logs; support annual security risk assessments.

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  Oversee incident response processes (detect, contain, eradicate, recover) and post-incident reviews; coordinate breach notifications as required.

2) IT Infrastructure & Systems Management

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  Administer cloud infrastructure (Microsoft Azure) including subscriptions, resource groups, networking, storage accounts, and key vaults.
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  Manage data pipelines and integrations (e.g., eClinicalWorks FHIR API) ensuring data integrity, uptime, and schema/version controls.
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  Coordinate with MSP(s) for patching, monitoring, backups, helpdesk ticket SLAs, and change management.
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  Maintain Business Continuity and Disaster Recovery (BC/DR) plans; perform periodic backup/restore and failover tests.

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  Oversee endpoint lifecycle (procurement, imaging, hardening, MDM policies, deprovisioning) and secure file transfer protocols for PHI.

3) Data Analytics Team Oversight

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  Supervise daily operations of the overseas analytics and validation team; assign tasks, track performance, and ensure SLA adherence.
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  Enforce secure workflow for overseas access (VPN/RDP jump host, device compliance, session logging).
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  Establish productivity and quality metrics; manage peer-validation and QA/QC checklists for dashboards and reports (Power BI, SQL).

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  Facilitate communication between analytics, leadership, clinical operations, and health plan partners; escalate roadblocks proactively.

4) Operational Support

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  Support deployment, release management, and maintenance of analytics dashboards (clinical, financial, ECM).
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  Manage hardware/software inventory, licensing, and configuration baselines; maintain a current system-of-record.
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  Lead technology vendor evaluations and contribute to IT & security budget planning; track cost optimization opportunities.

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  Provide after-hours/on-call coverage for priority incidents as needed.

Requirements

Education & Experience

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  Bachelor’s degree in Information Systems, Computer Science, or related field (Master’s preferred).
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  5–7+ years in IT management, information security, or data operations; healthcare experience preferred.
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  Demonstrated experience with HIPAA, HITECH, CCPA, NIST CSF/800-53; SOC 2 familiarity a plus.
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  Experience managing remote/international teams and working with MSPs.

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  Hands-on experience with Azure administration, SQL, Power BI, and EMR/EHR systems (e.g., eClinicalWorks).

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  Microsoft Azure (subscriptions, RBAC, networking, storage, monitoring, key management).
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  Azure AD / Entra ID, Conditional Access, MFA, SSO, and privileged identity management.
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  Endpoint security (MDM/Intune or equivalent), full-disk encryption, EDR/AV, patch management.
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  Network security (firewalls, VPN, segmentation), secure bastion hosts for RDP/SSH, certificate management.

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  Data governance (DLP, classification/labeling, audit logging), secure data transfer (SFTP, HTTPS/TLS).

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  Leadership presence with excellent communication and stakeholder management.
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  Strong documentation discipline; ability to translate compliance into pragmatic controls.

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  Detail-oriented, analytical, and proactive in risk identification and mitigation.

Benefits

• Compensation & Incentives: Competitive base salary $110,000 with annual merit increases and quarterly performance bonuses.
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  Health Insurance: Medical, dental, and vision coverage effective the first of the month following or coinciding with start date.
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  Paid Time Off: Sick time, paid holidays, and vacation to support work-life balance.

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  Flexibility: Hybrid model with work-from-home options several days per week.