About

We are seeking a skilled Inside Sales/ Customer Service Professional to join our team. The duties and responsibilities vary greatly each day of the week. This position would be a perfect fit for someone who is a quick learner, adaptable and curious.

Job Duties:

• Customer service duties (answering phones, responding to emails, booking ads, resolving customer issues, & taking payments).
• Solicit & service commercial classified picture & line accounts by telephone, email, text etc. (such as Realtors or the Services industry, etc.).
• Generate leads from new sources and contact for advertising.
• Prepare professional proposals and sales campaigns promptly.
• Create advertising plans for seasonal customers
• Sell advertising into all 4 editions of The Exchange, as well as offer digital products.
• Help the front office staff with incoming calls and walk-in customers.
• Track weekly sales and continue to maintain and increase revenues.

Experience/Skills:

• College degree in business or related field preferred.
• Excellent written and verbal communication skills.
• Understanding of sales process and dynamics.
• Adaptability to an ever changing environment & be able to multi-task.

Job Type: Part-time

Pay: $40,000.00 - $70,000.00 per year

Benefits:

• Flexible schedule
• Paid time off

Education:

• Associate (Preferred)

Experience:

• Customer service: 1 year (Preferred)

Work Location: In person