About

• Description
• Ice Rink Attendant
• Location: Grand Colorado on Peak 8
• Position Type: Seasonal (Position ends March 31, 2026) Non-Exempt
• Compensation: $14.50/hr. + gratuities
• Schedule: Weekends & Holidays

About the Role

• Join Breckenridge Grand Vacations as an Ice Rink Attendant and be part of a team dedicated to Sharing Smiles with every guest and owner! In this dynamic role, you'll create unforgettable winter memories by providing warm welcomes, fitting guests with skates, and ensuring a safe, fun, and seamless experience at our Peak 8 ice rink. At BGV, we believe exceptional hospitality starts with happy employees. That's why we're proud to be recognized as a Top National Workplace by USA Today, offering outstanding benefits and a fun, supportive work environment. Whether you're maintaining the ice, assisting with rentals, or ensuring smooth operations, you'll play a key role in delivering GRAND vacation experiences while enjoying perks like ski passes, team outings, and our legendary holiday celebrations. If you're a friendly, energetic problem-solver who thrives in a fast-paced environment, we'd love to meet you!

Responsibilities

• Greet guests warmly and provide a welcoming environment.
• Fit guests with appropriate ice-skating rental equipment.
• Process payments for rentals and other services accurately.
• Answer phone calls and respond to email/voicemail promptly.
• Answer guest inquiries about the ice rink and the wider resort.
• Enforce ice rink policies in a professional and courteous manner.
• Resolve guest situations independently, striving to create a "GRAND" experience.
• Monitor and maintain ice quality and overall rink cleanliness.
• Clean and maintain rink property, including skates, skater aids, and back-office areas.
• Perform light housekeeping and maintenance tasks, logging issues into the company software.
• Conduct inventory counts of ice rink equipment as needed.
• Operate rink equipment such as ice resurfacers, edgers, and skate sharpeners (training provided).
• Safely operate utility task vehicles (UTVs) and other equipment as required.
• Verify the accuracy of guest receipts and make corrections as needed.
• Wear the proper uniform and name badge, adhering to company appearance standards.
• Maintain a positive working relationship with all team members and other departments.
• Attend all required training sessions and department staff meetings.
• Follow company guidelines for environmental sustainability.
• Requirements
• High school diploma or equivalent (GED).
• Must be at least 18 years of age.
• Proven customer service experience or a strong desire to work in a customer-facing role.
• Ability to communicate effectively in English, both verbally and in writing.
• Basic computer proficiency, including experience with Microsoft Office (Outlook, Word) and the ability to learn new software quickly.
• Standing and walking for the majority of a shift.
• Lifting and carrying equipment weighing 25-50 lbs.
• Bending, stooping, and kneeling to fit skates.
• Professional demeanor with a reliable, punctual, and team-oriented attitude.
• Flexibility to work a varied schedule, including weekends, holidays, and evenings.

Preferred Qualifications

• 1-3 months of previous experience in a recreation, hospitality, or retail environment.
• Cash handling and point-of-sale (POS) system experience.
• Basic knowledge of ice maintenance or a willingness to be trained on equipment like ice resurfacers and skate sharpeners.
• Experience with or certification to operate utility vehicles (UTVs).
• A personal interest in ice skating, winter sports, or outdoor recreation.
• First Aid or CPR certification.

Compensation & Benefits

• Health, vision, and dental insurance plans
• Company-paid life insurance coverage
• Voluntary Life and Accidental Death/Dismemberment Insurance
• HSA and FSA-Dependent Care Accounts
• Retirement plan
• Generous paid time off (PTO) and sick leave to support work-life balance
• Volunteer Time Off - Paid opportunities to give back to Summit County
• Bereavement leave
• Biannual bonuses
• Tuition Reimbursement Program
• Employee Wellness programs to support physical and mental health
• Lifestyle perks: Ski/Rec center pass loan programs, lodging and gear discounts, sporting/concert event
• tickets, pet insurance partner discounts and access to Summit Medallions: Occasional-use transferable
• passes for access to 6 premier resorts (A-Basin to Vail) via owners’ program

About Our Company

• Breckenridge Grand Vacations is a locally owned resort developer with a 40-year history in Summit
• County. We've been recognized as a Top Workplace for our employee-focused culture and commitment
• to responsible growth and giving back to the place we call home.

• Applications will be accepted until November 8, 2025.

• We value diversity and welcome applicants from all backgrounds. Equal Opportunity Employer