About

• Description
• The Human Resources Generalist is responsible for administering and supporting key human resources functions with a primary focus on employee benefits, policy development, regulatory compliance, and leave administration. This role ensures the organization remains compliant with applicable state and federal employment laws while delivering effective programs that support employee well-being and operational efficiency. The HR Generalist serves as a resource to employees and management, providing guidance on policies, leave administration, workers’ compensation, unemployment claims, and employee wellness initiatives. The position plays a critical role in maintaining accurate documentation, promoting a safe and healthy workplace, and fostering consistent and equitable HR practices across the organization.

• Essential Job Duties

The essential functions include, but are not limited to the following

• Administer the company’s medical / Rx coverage through the Individual Coverage Health Reimbursement Arrangement (ICHRA) in partnership with the company’s ICHRA provider. Serve as a key point of contact for all employees with ICHRA-related questions, provide personal assistance to employees with the enrollment process, and personally assist employees with any medical / Rx issues that require escalation to their insurance carrier. Responsible for working with company’s accounting team to ensure that ICHRA invoices are appropriately reconciled.
• Assist employees who are transitioning to Medicare. Provide personal guidance on required documentation, enrollment timing, and coordination with the company’s vendor who assists with Medicare enrollment. Assist employees with uploading proof of coverage for ICHRA reimbursement process.
• Coordinate and support the annual benefits open enrollment process, including employee communications, system setup, enrollment tracking, and issue resolution. Provide personal employee assistance throughout the enrollment window and ensure accurate processing of elections and compliance with enrollment deadlines.
• Advise employees and leadership on the interpretation of policies, programs, and procedures.
• Update the employee handbook and HR policies to reflect current practices and regulatory requirements for local, state, and federal employment regulations. Support policy development, revisions, and distribution, ensuring employees have access to accurate and up-to-date information.
• Ensure all HR related policies, procedures, processes, and employment posters are compliant with all local, state, and federal regulations.

Serve as a Liaison with the company’s vendor to administer FMLA / LOA / STD / LTD / ADA accommodation processes

• Work with and monitor vendors to accurately track FMLA and other leaves of absence and ensure compliance.
• Lead the "interactive process" required by the Americans with Disability Act (ADA), documenting steps taken and ensuring the appropriate and necessary individuals are involved, resulting in a timely and effective determination on all accommodation requests
• Ensure vendor accurately administers STD and LTD claims by coordinating with carriers, employees, and managers. Track claim status, assist with required documentation, and ensure accurate leave and payroll coordination as applicable.
• Work with the company’s legal advisor to coordinate immigration-related processes to ensure employees’ work authorization and visas remain current and compliant with applicable laws and regulations.
• Support the development and coordination of employee wellness initiatives designed to promote physical, mental, and financial well-being. Assist with program logistics, communication, and participation tracking.
• Maintain and regularly update HR-related content on the internal HR intranet, ensuring information is accurate, current, and easily accessible to employees.
• Administer workers’ compensation claims by coordinating with employees, managers, and carriers. Track claims, maintain documentation, and support return-to-work processes as applicable.
• Support unemployment claims administration in partnership with the company’s vendor, including responding to claims, providing documentation, and coordinating hearings as needed.
• Coordinate workplace safety initiatives, including evacuation planning, fire drills, AED readiness, and first aid/CPR training. Maintain safety documentation, coordinate training schedules, and support compliance with applicable workplace safety requirements.
• Serve as back-up to the Employee Services Specialist in the areas of payroll processing, benefits administration (for non-medical/Rx), onboarding, and HRIS administration.
• Other duties as assigned.
• Requirements

• Required Qualifications
• Bachelor’s degree in Human Resources or similar field
• 3 years of experience in a Human Resources Generalist position, with hands-on ownership of employee benefits administration, policy development, regulatory compliance, and leave administration, including hands-on experience administering FMLA, LOA, STD, and LTD, including coordination with third-party vendors
• Proven experience leading the ADA interactive process
• Experience with policy creation, ensuring handbooks, HR policies, and employment posters remain compliant and current
• Advanced computer skills
• Proficient with Microsoft Office Suite with a strong emphasis in Outlook, Word, Excel, and PowerPoint
• Strong proficiency with HRIS platforms and benefits administration systems
• Solid working knowledge of federal, state, and local employment laws
• Excellent interpersonal skills and the ability to work with people at different levels, including senior members of leadership
• Ability to be caring, compassionate, and patient with our employees
• The ability to develop trusting relationships with relevant stakeholders
• Proven ability to handle confidential information/situations
• Willingness and ability to maintain confidentiality at all times
• Exceptional attention to detail, organizational, and prioritization skills
• Strong analytical, problem-solving, and process improvement skills
• Customer-service orientation paired with strong interpersonal and oral/written communication skills
• Ability to effectively and tactfully communicate information and respond to questions from internal customers in a timely manner
• Ability to explain complex benefits concepts in plain language to employees with varying levels of understanding
• Self-motivated and ability to work well within a fast-paced, high volume HR team environment
• Understanding of need and ability to act with urgency and provide accurate information to customers
• Willingness and ability to travel by car and plane up to 10% of the time

• Preferred Qualifications
• Experience administering workers’ compensation and unemployment claims, including vendor coordination and documentation
• Experience supporting or coordinating workplace safety initiatives (e.g., fire drills, evacuation plans, CPR/AED readiness)
• Familiarity with wellness program design, rollout, and participation tracking
• Experience supporting payroll and HRIS administration
• SHRM-CP and/or PHR credential
• Experience maintaining content on SharePoint

• Physical Demands and Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions

• This position operates primarily within a controlled office environment. The noise level in the work environment is low to moderate. Employees may experience swings in work-related demands of this position.
• While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel, and talk and hear. The employee frequently is required to stand, sit, and reach with hands and arms. The employee is occasionally required to walk and stoop, kneel, crouch, or bend. The employee must frequently lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus. The position often requires sitting for long periods of time in front of a computer.

• Note
• This job description in no way states or implies that these are the only duties to be performed by the employee(s) of this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the employee(s) will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an at will relationship.

• What's in it for me?
• Individual Coverage Health Reimbursement Arrangement (ICHRA): Evans provides a monthly employer-funded allowance for employees to purchase the individual health insurance plan of their choice through our ICHRA partner, Take Command. This flexible model empowers employees to select coverage that fits their needs, location, and budget.
• Dental and Vision Insurance
• Company Paid Life Insurance and Accidental Death & Dismemberment (AD&D) Insurance
• Company Paid Short Term Disability Insurance
• Company Paid Long Term Disability Insurance
• Hospital Indemnity Insurance
• Long-Term Care Insurance Program
• Supplemental Term Life Insurance
• Accident Insurance
• Critical Illness Insurance
• Employee Assistance Program
• Flexible Spending Account (FSA)
• Health Savings Account (HSA) with employer contributions
• 401K with up to 4% Employer Safe Harbor Matching
• Paid Vacation
• 8 Paid Holidays
• 1 Floating Holiday
• Identity & Fraud Protection
• Pet Insurance
• Paid on a weekly basis!
• Employee referral bonus program ($500)
• The opportunity to work with good humans!
• Schedule - In Person, On Site
• Monday - Friday, 8:00am - 5:00pm

• Location Address
• 100-110 West Columbia St, Schuylkill Haven, PA 17972

• Evans Delivery is part of The Evans Network of Companies, which has evolved over the last three decades from an asset heavy LTL trucking operation, into the largest asset light, independent Intermodal Drayage provider in North America. As of today, expanded operations includes Truckload, Flatbed LTL/Final Mile, Logistics & Transportation Solutions.