About

• Description
• SUMMARY
• The Global Quality Manager leads oversight of Rand’s Quality Management System (QMS), directly manages quality control, operational integration of inspection standards and counterfeit detection, and continuous improvement. Along with the QMS Manager, this position serves as the voice of Quality in internal and external engagements — including (internal & external) process audits, customer & supplier reviews, and certification activities — and is accountable for zero counterfeit escapes, supports perfect order attainment, and continuous improvement across Rand’s end-to-end processes. Reporting to the VP, Quality & Fulfillment, this role partners cross functionally to unify global standards, optimize process performance, and sustain a company-wide “Culture of Quality” mindset.

• ESSENTIAL FUNCTIONS
• Quality System & Certification Leadership
• · Work with the QMS Manager to maintain and expand all certifications (ISO9001, ISO14001, AS9120, AS6081, ESD S20.20), ensuring audit readiness, procedural control, and continuous improvement.
• · Support the QMS Manager in certification renewals, document control, and cross-site alignment of QMS processes.
• · Define and execute a multi-year Quality System Roadmap that ensures scalability, compliance, and readiness for customer and regulatory audits.
• · Represent Rand in Quality-related matters with customer, supplier, and certification body interactions.
• Inspection, Test & Counterfeit Prevention
• · Partner with the Sr. Director of Engineering and regional Fulfillment Managers to deploy standardized inspection and test protocols across all product categories and types and across all Rand facilities, globally.
• · Ensure calibration, sampling, and counterfeit detection practices deliver zero counterfeit escapes and best-in-class defect detection rates.
• · Track and report inspection accuracy, first-pass yield, and defects per million (DPM).
• · Collaborate with Engineering and lead root-cause investigations, 8D/CAPA containment, preventive, and corrective actions.
• · Support automation and digitization of inspection and test data to improve efficiency, visibility, and traceability.
• Customer & Supplier Quality Leadership
• · Serve as the primary point of contact for customer quality issues, leading root-cause analysis, corrective actions, and performance reporting.
• · Manage supplier quality programs in partnership with Sourcing and Engineering, including supplier qualification, audit, and performance review.
• · Drive supplier corrective action closure and lead improvement programs to reduce risk and lead time.
• Material Review & Nonconformance Management
• · Chair the Material Review Board (MRB) and lead cross-functional nonconforming material (NC) disposition.
• · Ensure NC material is identified, contained, and resolved through corrective and preventive action plans.
• · Maintain MRB dashboards and ensure average disposition time is within target (