About

Job Title: General Operations Support Specialist
Location: Remote
Employment Type: Full-Time
Experience Required: 3+ Years
Department: Operations
Reports To: Director of Operations

About Everglade Works

At Everglade Works, we’re building the backbone of global technology. As a multi-billion-dollar remote-first IT company, we specialize in delivering elite digital infrastructure, support systems, and intelligent workforce solutions for companies that move fast and aim high.

We’re known for getting things done and doing them with integrity, excellence, and heart. None of that is possible without strong internal operations, and that’s exactly where you come in.

About the Role

We’re looking for aGeneral Operations Support Specialist to join our remote operations team. If you're someone who enjoys keeping things running smoothly, solving problems before they escalate, and creating clarity in fast-paced environments you’ll feel right at home here.

This is a critical support role where no two days are exactly the same. You’ll be supporting cross-functional teams, handling essential day-to-day tasks, and helping to drive operational consistency across the company.

What You’ll Be Doing

• Support the daily operational needs of our remote departments from scheduling and documentation to basic reporting
• Assist with internal communications, follow-ups, and reminders across projects and deadlines
• Track task progress, help manage shared resources, and ensure key action items don’t fall through the cracks
• Monitor internal systems for issues or inefficiencies, and propose improvements
• Help coordinate onboarding processes for new hires and assist with offboarding workflows
• Liaise between HR, IT, finance, and other departments to support end-to-end processes
• Maintain accurate digital records, process updates, and SOPs (standard operating procedures)
• Jump into special projects as needed, we value flexibility and resourcefulness

What You Bring to the Table

• 3+ years of experience in operations, administration, or general support roles
• High attention to detail you catch what others miss
• Great communicator with a service-first mindset
• You know your way around Google Workspace, Slack, spreadsheets, and project tools like ClickUp, Trello, or Asana
• Self-starter with a problem-solving attitude you don’t wait to be told what needs doing
• Comfortable juggling multiple priorities in a fully remote, asynchronous environment
• You’re the kind of person others rely on organized, dependable, and focused

Required

• High School Diploma or GED
• Reliable internet connection and a quiet, professional home office setup
• Available for full-time, remote work across U.S. time zones

What We Offer

At Everglade Works, we believe in taking care of our people. When you work with us, here’s what you can expect:

• Fully remote position: work from home
• Full health benefits package medical, dental, vision, and life insurance
• Generous paid time off, holidays, and mental health days
• Annual learning and wellness stipends
• Career development and internal promotion opportunities
• A collaborative, forward-thinking remote team culture
• Real ownership over your work and contribution

Why Join Us?

Because we’re building something big and we’re doing it right. At Everglade Works, operations are not an afterthought. They’re the engine that powers our global team. In this role, you’ll play a key part in helping our company run better, smarter, and stronger every single day.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Work Location: Remote

Everglade Works LLC is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to building a workplace where every individual is valued and empowered

Job Type: Full-time

Pay: $27.00 - $45.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: Remote