About

• Description
• Join Our Team as a General Manager!

• At Tagg-N-Go Car Wash, we believe in more than just running a business—we’re here to lead with purpose, drive success, and help our team members thrive. As a General Manager, you’ll take charge of the daily operations of your store, guide an incredible teams, and ensure the site runs smoothly. If you’re looking for a fast-paced, high-energy role where your leadership makes a real difference, this is the place for you!

• Job Responsibilities
• Lead, manage, and hold site employees accountable
• Own and manage employee training, scheduling, and labor costs
• Ensure that safety and security are emphasized, practiced, and periodically reviewed
• Enforce company policies and procedures and communicate changes
• Ensure compliance with legal requirements and company policy
• Lead the recruitment, onboarding, discipline, and dismissal processes
• Conduct performance reviews, and build a positive and rewarding culture as you exhibit extreme ownership and set the tone for your site
• Coach, motivate, and train new and existing employees
• Develop great customer relationships and address customer concerns, questions, and needs
• Maintain excellent site appearance
• Ensure that the wash is operating properly by monitoring the quality of the wash, addressing areas for improvement, and resolving wash issues
• Complete basic equipment maintenance including regularly scheduled maintenance to ensure machinery is in proper working order
• Perform administrative duties including paperwork, inventory, and documentation
• Meet and exceed established volume, revenue, and profitability goals
• Attract, recruit, develop and retain employees
• Complete daily, weekly, and monthly checklist on building, lot, and equipment

• Requirements
• 10+ years of management experience with a proven track record of leadership and operational success.
• 2+ years of multi-site management experience preferred—balancing leadership across multiple locations is a plus.
• 5+ years of customer service experience required—delivering exceptional experiences is at the heart of what we do.
• Strong verbal and written communication skills to effectively lead, inspire, and connect with both team members and customers.
• Excellent interpersonal, negotiation, and conflict resolution skills, handling challenges with professionalism and confidence.
• A polite, approachable, and friendly demeanor that fosters a positive and engaging work environment.
• Exceptional organizational, time management, analytical, and problem-solving skills to keep operations running smoothly.
• Ability to prioritize tasks and delegate effectively to ensure efficiency in a fast-paced environment.
• Basic mechanical knowledge preferred—familiarity with car wash equipment maintenance is a plus.
• Willingness to work outdoors in varying temperatures and adapt to changing conditions.
• A self-motivated, growth-driven mindset with a passion for learning and excelling in leadership.

Physical Requirements

• Prolonged periods of standing and walking
• Ability to lift 25 pounds
• May be required to climb ladders as part of cleaning duties

Position Details

• Full-Time, Exempt
• 10 hour shift, 5 days a week
• Weekend availability, various shifts
• On call on “off” days
• Be present on site
• Limited in office time ( 80 % outside with team engagement )