About

• Description
• Here at Girgis ENT, we are driven by our mission to help each patient breathe better, hear better, and sleep better with life-changing results. We have had the distinction of being the premier ear, nose, and throat private practice in the Chicago western suburbs since 1959; largely because of the dedicated providers and employees who work here. If you are looking for a new opportunity with a practice that values their employees, believes in a healthy work/life balance, and prides itself on providing the highest quality of care to each patient, we encourage you to apply today!

• Girgis ENT specializes in the medical and surgical treatment of problems of the ear, nose, and throat; providing state-of-the-art audiologic evaluations, hearing aid devices, allergy testing and therapy, CT scan imagery, and diagnostic and therapeutic sleep services.

Key Responsibilities

• Answers incoming telephone calls; retrieves and addresses voicemails daily
• Provides information required, log specific call info in patient chart,
• Greets visitors and patients as they arrive for scheduled appointments
• Registers and schedules appointments for established and new patients including sleep studies, DME, mask fittings, and consults/follow ups.
• Confirm all appointments in electronic scheduling system.
• Obtains all records, relevant demographic and insurance information, and necessary consents and approval forms
• Confirms demographic and insurance information for new and established patients, according to protocol; scans each patient's insurance card and photo ID, front and back, obtains credit card on file.
• Provides patients with appropriate questionnaires and files into electronic records
• Confirms that electronic insurance eligibility was completed, or repeats prior to visit
• Refers to clinical staff any questions regarding treatment
• Reviews the daily schedules one day ahead – ensures eligibility has been verified.
• Uploads compliance and sleep records prior to appointments
• Ensures all patient paperwork is complete before patient is seen—flags the chart for the clinical staff
• Informs patients in the reception area when the physicians are running behind schedule
• Collects and posts copayments and outstanding balances from patients at check in
• Screens visitors and responds to routine requests for information
• Performs Sleep Study and DME pre-certifications and/or pre-authorizations prior to patient appointment as requested
• Schedules and completes DME Appointments and Mask Fittings,
• Sets up DME services including educational appointments, Mask Fittings
• Retrieve faxes and complete as necessary
• Sends DME orders to appropriate suppliers ensuring patient has completed annual visits
• Checks voicemails daily and responds back as needed
• Keeps the patient reception area neat and clean at all times throughout the day

• Requirements
• 1 year medical experience required
• Experience with EMR, Modmed a plus

• Hours
• Monday 8-4
• Tuesday 9-7
• Wednesday 8-4
• Thursday 8-4
• Friday 8-4
• 1 Saturday per month