About

• Description

• Lead a high-volume aviation catering production team supporting major commercial airlines at IAH Airport. Experience in regulated food operations (aviation catering, food manufacturing, or institutional kitchens) is required. With DFW operations launching soon, this role offers strong advancement opportunities as we grow.

• ABOUT US

• Abby’s Catering is the longest-standing in-flight and corporate catering company in Houston, proudly serving the Houston & Dallas Metro markets. We specialize in high-quality, handcrafted culinary experiences using locally sourced and sustainable ingredients. Our focus is simple: exceptional service, impeccable food safety, and a memorable customer experience with every flight.
• We are committed to maintaining the highest standards in quality, safety, accountability, and teamwork — and we are looking for leaders who share these values.

• POSITION SUMMARY

• The Production Supervisor – Cold Food oversees daily cold-food production to ensure all Abby’s Catering menu items meet quality, safety, and airline presentation standards. This role ensures on-time and accurate order fulfillment, HACCP compliance, and smooth shift operations within a 24/7 environment.
• Supervises Cold Food Production Associates and leads a high-accountability team focused on quality, productivity, food safety, and a clean, organized work area.
• Reports to: Production Manager
• Direct Reports: Cold Food Production Associates

• SAFETY AND COMPLIANCE
• Follow all food safety, HACCP, and traceability requirements daily.
• Maintain accurate logs, review data for completeness, and document any deviations.
• Enforce personal hygiene practices and compliance with all food safety and sanitation programs.
• Ensure all cold-room operations meet airline regulatory standards.
• Maintain a safe, hazard-free workspace and enforce safety procedures at all times.
• EQUIPMENT AND MAINTENANCE SUPPORT
• Oversee proper handling, organization, and sanitation of food-production equipment.
• Ensure equipment, tools, and workspaces are cleaned, sanitized, and maintained.
• Report equipment issues promptly and ensure follow-through on corrective actions.
• Support continuous improvement in workspace efficiency and workflow.
• DUTIES
• Lead, coach, and supervise Cold Food Associates to achieve high performance.
• Conduct daily shift start/end meetings and communicate production priorities.
• Ensure all products meet airline specifications, quality standards, and portion requirements.
• Deliver all finished products on time to meet Kitchen Departure Times for all flights.
• Reduce waste through proper inventory rotation (FIFO) and strict portion control.
• Assist in providing food safety training to front-line staff.
• Monitor labor costs and control overtime through proactive shift management.
• Maintain a clean, safe, and organized cold-food production area.
• Promote teamwork and a positive work environment.
• Complete additional tasks as assigned by leadership.
• OUR MISSION AND CORE VALUES

• Abby’s Catering aims to remain the leading in-flight and corporate catering company in the Houston & Dallas Metro markets by sourcing locally and sustainably, providing personalized attention to detail, and maintaining excellent food safety while operating within a fiscally responsible budget.

We live by the CATCH values

• CATCH – Our Core Values
• Customer Service: Deliver service that exceeds expectations with every flight.
• Accountability: Take ownership of quality, safety, and every outcome.
• Teamwork: Collaborate for the good of the team and the customer.
• Competitiveness: Strive for the highest levels of quality, safety, and efficiency.
• Honesty: Operate with transparency, integrity, and respect.
• Requirements

• JOB REQUIREMENTS
• Ability to work in a cold environment (36°F) for extended periods.
• Willing to work rotating shifts, holidays, weekends, and overtime as needed.
• Strong leadership, communication, and organizational skills.
• Bilingual English/Spanish (verbal communication required).
• Must be legally authorized to work in the U.S. (no sponsorship).
• Ability to read/interpret loading instructions, diagrams, and menu specs.
• Proficiency with Microsoft Office.
• Excellent knowledge of food hygiene standards; Food Handler Certificate required.
• Strong attention to detail and high accuracy standards.
• Reliable, proactive, and able to work independently.
• High School Diploma or equivalent required.
• Culinary Arts education preferred.
• Airline catering experience a plus.
• WORK ENVIRONMENT
• Cold-room production environment (36°F).
• Fast-paced, time-sensitive operation.
• Requires standing for long periods and moderate to heavy lifting.
• Exposure to food-production equipment, carts, and high-traffic areas.