About

Retail Store Cast Member (Knitting Expert) — Part-Time

$17.00–$20.00 per hour
Wool & Company Fine Yarn — South Elgin, IL (In-Person)

Do you speak fiber fluently?
Do you live in Ravelry, know your gauges by heart, fix dropped stitches with your eyes closed, and love sharing what you know?

Wool & Company is looking for a true knitting expert to join our retail team—a passionate, skilled maker who wants to showcase their craftsmanship, guide fellow knitters on their journey, and help nurture a thriving fiber-arts community.

This is more than a retail role.
This is a chance to use your knitting mastery every single day, mentor others, and be part of something creative, warm, and deeply human.

What You’ll Do

• Welcome customers with genuine enthusiasm and a love for fiber arts
• Help knitters choose yarns, colors, tools, and patterns
• Provide expert troubleshooting for knitting problems—mistakes, modifications, technique questions, and more
• Offer knowledgeable guidance on fibers, gauges, project planning, and pattern pairing
• Teach classes, workshops, and knit-alongs
• Participate in store events, demos, and promotions
• Keep the store beautifully organized and inspiring
• Wind yarn using a ball winder and swift
• Complete transactions using our POS system
• Represent Wool & Co.’s core values with warmth, integrity, and passion

What We’re Looking For

Knitting expertise is non-negotiable.
We are seeking someone with significant hands-on knitting experience who can confidently guide others.

• Minimum 3 years of hands-on knitting experience (required)
• Strong understanding of fibers, gauges, techniques, and tools
• Ability to diagnose and fix mistakes with patience and clarity
• Knowledge of premium yarn brands, modern designers, and current trends
• Comfortable navigating Ravelry and pattern databases
• Friendly, calm, patient communicator
• Reliable, organized, and detail-oriented
• Tech-comfortable; able to use POS systems
• Collaborative mindset and positive attitude
• Availability on evenings, weekends, and select weekdays

Why You’ll Love Working at Wool & Company

• Be part of a passionate, supportive fiber-arts community
• Use your knitting expertise daily (and proudly!)
• Opportunities to teach, mentor, and grow your skills
• Employee discount on premium yarns and tools
• A creative environment where your love of fiber is an asset—not a hobby

Job Type

Part-time
Pay: $17.00–$20.00 per hour
Work Location: In-Person

Job Types: Full-time, Part-time

Pay: $17.00 - $20.00 per hour

Expected hours: 24 – 40 per week

Benefits:

• Employee discount
• Health insurance
• Paid time off

Work Location: In person