
DUNKIN’ Restaurant General Manager – Spencerport, NY
Dunkin
3 hours ago
•No application
About
- Description
- Summary
- A Restaurant Manager is generally responsible for providing strong, positive leadership to their team to deliver great and friendly guest experiences, operational excellence and for helping build profitable topline sales of a single restaurant. They are responsible for the overall operation of the restaurant according to brand standards, Indus policies and procedures and in compliance with all applicable laws.
- Essential Duties and Responsibilities
- Able to perform all responsibilities of restaurant team members
- Lead team meetings
- Deliver training to restaurant team members
- Ensure Brand standards, recipes and systems are executed
- Create and maintain a guest focused culture in the restaurant
- Review guest feedback results and implement action plans to drive improvement
- Communicates restaurant priorities, goals, and results to restaurant team members
- Execute new product rollouts including training, marketing and sampling
- Maintain a safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation requirements and complying with all applicable laws
- Control costs to help maximize profitability
- Completion of inventory on a periodic basis as determined by Indus policy
- Completion of weekly labor schedule ensuring all shifts are staffed to meet guest demand and service standards
- Completion of supplier and other vendor orders
- Conduct self-assessments and corresponding action plans
- Maintain strict confidentiality of sensitive information, ensuring compliance with company policies and applicable privacy regulations
- Ensure restaurant budget is met as determined by operations above-unit leadership
- Manages cash over/short in restaurant and ensures team members are following Indus’ cash management policies
- Handle cash deposits and go to the bank daily during bank hours
- Engages with Brands Field Operations team as appropriate
- Recruit, hire, onboard and develop restaurant team members
- Plan, monitor, appraise and review employee performance
- Coach restaurant team members to drive sales, improve profitability, and guest satisfactio
- Requirements
- Qualifications
- Minimum High School Diploma or GED
- Flexible schedule including days/evenings, weekends, and holidays
- Minimum 2-3 years in the Quick Service Restaurant industry
- Why Join Indus Hospitality Group?
- At Indus Hospitality Group, we offer a dynamic work environment that fosters growth, innovation, and collaboration. Our team provides exceptional service and creates memorable experiences for both our guests and employees. Joining us means being part of a supportive, inclusive culture where your contributions are valued, and your career development is a priority.
- We are committed to providing you with opportunities for personal and professional growth, ensuring that you have the tools and resources to thrive in your role. If you are a self-motivated, detail-oriented individual with a passion for recruitment, we invite you to apply for this exciting opportunity to make a meaningful impact on our team and help shape the future of our organization.
- Come grow with us at Indus Hospitality Group!