About

Who we are. At Bluehost, we’re not just building websites—we’re shaping the future of the web through content, commerce, and the power of AI. From intelligent automation to generative content and personalization at scale, we believe AI will define the next era of customer experience and business growth.  As a trusted leader in web hosting and WordPress, our mission is to help customers of all sizes build a digital presence that drives results. Backed by private equity and powered by innovation, we are building the go-to platform for creators, entrepreneurs, and businesses to thrive online. With a global portfolio of brands and millions of users worldwide, we’re entering a bold new phase of transformation—driven by people, technology, and ambition.    As the Director of Revenue Operations, you’ll play a pivotal role in driving operational excellence and scalable growth across our go-to-market (GTM) organization. You’ll unify Sales, Marketing, Customer Success, Partnerships, and Finance by ensuring that data, systems, and processes all point to one north star — revenue. This is a highly visible leadership position that blends analytical acumen with strategic execution. The ideal candidate brings deep SaaS experience, a passion for optimizing the revenue engine, and the technical ability to build scalable systems and processes from the ground up. What you’ll do & how you’ll make your mark. Strategic Leadership & Alignment Design and lead the Revenue Operations function to improve the go-to-market processes that connect Marketing, Sales, and Customer Success with our customers to drive growth. Partner with GTM leadership to align forecasting, planning, and performance metrics. Manage annual and quarterly sales planning processes including pipeline reviews, territory design, and quota allocation. Build, lead, and develop a high-performing Revenue Operations team. Lead operational reviews and drive accountability across all revenue-generating functions. Process Optimization & Technology Enablement Develop and maintain scalable operational frameworks to improve pipeline management, forecasting accuracy, quota setting, and compensation planning. Ensure operational rigor across the revenue funnel: lead acquisition → conversion → retention → expansion. Build operational frameworks to support sales motions, lead management, and customer lifecycle processes. Evaluate and oversee the revenue technology stack, ensuring tools and workflows enable seamless collaboration, automation, and data accuracy. Identify opportunities to streamline workflows and enhance cross-functional alignment. Analytics, Forecasting & Reporting Build world-class forecasting, analytics, and reporting frameworks to deliver predictable and data-driven insights. Define and track key performance metrics and KPIs (MRR growth, churn, renewal rates, sales velocity, conversion rates, pipeline coverage, forecast accuracy, etc.). Monitor and report on revenue metrics, pipeline health, and conversion rates. Translate insights into actionable recommendations to guide GTM strategy and execution. Who you are & what you’ll need to succeed. 8+ years of experience in Revenue Operations, Sales Operations, GTM Operations within a high-scale or high-volume SaaS or technology company. Proven success building and scaling RevOps systems and processes from the ground up. Experience supporting SMB and mid-market customer segments. Strong analytical, problem-solving, and data interpretation skills. Excellent communication skills with the ability to influence cross-functional and executive stakeholders. Why you’ll love us.  Work-life balance. Our work is thrilling and meaningful, but we know balance is key to living well. We celebrate one another’s differences.  We’re proud of our culture of diversity and inclusion. We foster a culture of belonging. Our company and customers benefit when employees bring their authentic selves to work. We have programs that bring us together on important issues and provide learning and development opportunities for all employees.  We have 20 + affinity groups where you can network and connect with employees globally. We care about you. We provide excellent Health Insurance options to fit you, HSA, Medical, Dental, Vision, Matching 401K, Life/AD&D/STD/LTD, Tuition Reimbursement, Pet Insurance, Generous vacation policy, and much more! Where can we take you? We’re fans of helping our employees learn different aspects of the business, be challenged with new tasks, be mentored, and grow their careers. Unfold new possibilities with Bluehost #OTOD! #LI-SM1 #LI-Remote #Bluehost Employment with Newfold Digital is at-will and nothing in this Job Description should be interpreted or construed to alter the at-will employment relationship. This Job Description includes the essential job functions required to perform the job described above, as well as additional duties and responsibilities. This Job Description is not an exhaustive list of all functions that the employee performing this job may be required to perform. The Company reserves the right to revise the Job Description at any time, and to require the employee to perform functions in addition to those listed above. Newfold Digital is a leading web technology company serving nearly seven million customers globally. Established in 2021 through the combination of leading web services providers Endurance Web Presence and Web.com Group, our portfolio of brands includes: BlueHost, CrazyDomains, HostGator, Network Solutions, Register.com, Web.com, and many others. We help customers of all sized build a digital presence that delivers results. With our extensive product offerings and personalized support, we take pride in collaborating with customers to serve their online presence needs.