About

We are a digital marketing agency based in Alberta, Canada. We focus on web design, SEO, and Google Ads for service-based companies. Our small team works fully remotely across North and South America, and we are looking for a long-term project manager who can help us manage website and SEO projects from start to finish. This is a contractor role, but it has steady, ongoing hours (around 30 to 35 hours a week) for the right person. We are looking for someone who is friendly, organized, confident with clients, and experienced in managing website projects. You should live in Canada, the United States, or South America and speak perfect, fluent English. You should have at least 3 to 5 years of experience working with websites, web design teams, or digital agencies in a project manager or account manager type of role. You do not need to build websites yourself, but you need to understand how web projects work, how to communicate with clients about their needs, and how to keep projects on track. A typical day in this role might include joining Zoom calls with the agency owner to meet new clients or learn the details of a new project. You should be comfortable on camera, have a good internet connection, and be able to present yourself as professional and clear. You will help gather information about each new project, take notes, and then lead the project once it starts. You will communicate with clients, guide them through the process, and make sure they always know what is happening next. You will also record Loom videos to explain updates or instructions, so you should be comfortable explaining things clearly on video. You will use project management tools like Basecamp every day, keeping tasks organized, checking in with designers and SEO team members, and making sure nothing slips through the cracks. This role requires someone who can manage several projects at the same time. You might be checking on four, five, six, or seven active projects in a single day. You need to know how to work backward from deadlines, break work into steps, remind people of what is due, and follow up until things get done. Clients depend on you to keep everything moving, so being fast, organized, and reliable is important. You also need to be good at problem solving. If something goes wrong, a client is unclear, or a project hits a bump, you should be able to stay calm, think through the issue, and help guide everyone toward the right solution. Being able to read between the lines and understand what a client really wants is a big part of this job. You should be someone who works well by yourself but also enjoys being part of a small team. You should be open to feedback and willing to give clear and kind feedback when needed. We like working with people who take initiative, communicate well, and naturally look for ways to help the team and clients succeed. This role is great for someone who has been freelancing or contracting for a while, enjoys independence, but wants a steady set of hours and consistent work with the same team. If you like being a self-starter but you are tired of running your own whole business, this could be a strong fit. If you apply, please include a short message about your website project management experience and let us know your weekly availability. A Loom introduction is welcome if you’d like to include one.