About

• How would you like to be a part of Earth’s most customer-centric company? You
• would work with teams of front-line responders who support the operations of
• some of the world’s most powerful data centers. Our Data Center Engineering
• Operations team maintain and operate our critical infrastructure systems so that
• they are prepared to stand up against any situation.

• AWS has the world’s largest cloud computing portfolio. As an Amazonian you will
• work in some of the most sophisticated, safe, and secure data centers in the
• world. Our Engineering Operations Technicians (EOT’s) help keep them that way by
• working with the brightest minds from around the globe to help test and
• implement the newest technology and work practices to meet the demands of a
• changing market.

• We have a passion for learning and evolving, it’s how we have helped define
• ourselves as leaders in the industry. Let’s work hard, have fun, and make
• history!

• Key job responsibilities
• - Daily building rounds to monitor and record information from electrical,
• mechanical, and fire/life safety equipment to ensure 24/7 reliability and
• availability
• - Monitor Building Management Systems (BMS) and Electrical Power Management
• System (EPMS)
• - Assist in troubleshooting of facility and rack-level events within internal
• Service Level Agreements (SLA)
• - Perform rack installs and rack decommissioning within internal SLA
• - Perform PM, troubleshooting, root cause analysis, and repair of electrical and
• mechanical equipment
• - Technical writing to support change management program
• - Monitor daily work requests and manage to resolution, and execute projects
• from conception to completion
• - On-site support of contractors, sub-contractors and vendors, ensuring that all
• work performed is in accordance with established practices, procedures & local
• legislation
• - Work schedule changes depending on specific site needs. Shifts can be up to
• 12-hours and may rotate on a predefined schedule. Some locations have on-call
• rotations.
• - Role may support more than one location/site.

Physical Requirements

• - Willingness and demonstrated ability to work in the following physical

conditions with reasonable accommodations

• - Regularly lift and/or move up to 39 pounds independently
• - Participate in group lifts for 40+ pounds
• - Maintain balance and perform construction tasks while on a ladder
• - Regularly walk, use hands and fingers, handle or feel, reach with hands and
• arms, stoop, kneel, crouch or crawl, climb stairs, twist, bend, work above
• shoulders, grasp, carry, push and pull objects into position
• - Work in an environment requiring provided ear protection

• A day in the life
• This role acts as Amazon’s front line when it comes to hands-on electrical and
• mechanical equipment preventative maintenance (PM) and troubleshooting,
• reporting to a site’s Data Center Facility Manager (FM). They will maintain,
• operate, and troubleshoot mission-critical data center facility equipment
• including stand-by diesel generators and related fuel systems, 3 phase
• electrical systems such as switchgear, UPS units, PDUs, and wet cell batteries
• and associated systems. Mechanical equipment includes CRAHU units, centrifugal
• chillers, cooling towers, water systems, air handlers and associated systems,
• pumps, and motors. Additional support equipment is included in the scope of the
• role which includes fire/life safety equipment, building automation systems, and
• general facilities equipment.

• About the team
• AWS Infrastructure Services owns the design, planning, delivery, and operation
• of all AWS global infrastructure. In other words, we’re the people who keep the
• cloud running. We support all AWS data centers and all of the servers, storage,
• networking, power, and cooling equipment that ensure our customers have
• continual access to the innovation they rely on. We work on the most challenging
• problems, with thousands of variables impacting the supply chain — and we’re
• looking for talented people who want to help.

• You’ll join a diverse team of software, hardware, and network engineers, supply
• chain specialists, security experts, operations managers, and other vital roles.
• You’ll collaborate with people across AWS to help us deliver the highest
• standards for safety and security while providing seemingly infinite capacity at
• the lowest possible cost for our customers. And you’ll experience an inclusive
• culture that welcomes bold ideas and empowers you to own them to completion.

• Why AWS?
• Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted
• cloud platform. We pioneered cloud computing and never stopped innovating —
• that’s why customers from the most successful startups to Global 500 companies
• trust our robust suite of products and services to power their businesses.

• Diverse Experiences
• AWS values diverse experiences. Even if you do not meet all of the
• qualifications and skills listed in the job description, we encourage candidates
• to apply. If your career is just starting, hasn’t followed a traditional path,
• or includes alternative experiences, don’t let it stop you from applying.

• Inclusive Team Culture
• Here at AWS, it’s in our nature to learn and be curious. Our employee-led
• affinity groups foster a culture of inclusion that empower us to be proud of our
• differences. Ongoing events and learning experiences, including our
• Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity)
• conferences, inspire us to never stop embracing our uniqueness.

• Mentorship & Career Growth
• We’re continuously raising our performance bar as we strive to become Earth’s
• Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and
• other career-advancing resources here to help you develop into a better-rounded
• professional.

• Work/Life Balance
• We value work-life harmony. Achieving success at work should never come at the
• expense of sacrifices at home, which is why we strive for flexibility as part of
• our working culture. When we feel supported in the workplace and at home,
• there’s nothing we can’t achieve in the cloud. Basic Qualifications: - Technical
• (Military/Trade School) training or 2+ years of electrical or mechanical, HVAC,
• fire system experience in a mission-critical infrastructure or equivalent
• experience in a relevant industry (for example: electrical or mechanical) 2+
• years of electrical or mechanical experience
• - 2+ years’ experience with Microsoft Office products (including Excel, Word and
• PowerPoint)
• - High school or equivalent diploma Preferred Qualifications: - 4+ years of Data
• Center Engineering experience
• - Associates or Bachelor’s Degree

• Amazon is an equal opportunity employer and does not discriminate on the basis
• of protected veteran status, disability, or other legally protected status.

• Our inclusive culture empowers Amazonians to deliver the best results for our
• customers. If you have a disability and need a workplace accommodation or
• adjustment during the application and hiring process, including support for the
• interview or onboarding process, please visit
• https://amazon.jobs/content/en/how-we-hire/accommodations
• [https://amazon.jobs/content/en/how-we-hire/accommodations] for more
• information. If the country/region you’re applying in isn’t listed, please
• contact your Recruiting Partner.

• Our compensation reflects the cost of labor across several US geographic
• markets. The base pay for this position ranges from $68,300/year in our lowest
• geographic market up to $152,700/year in our highest geographic market. Pay is
• based on a number of factors including market location and may vary depending on
• job-related knowledge, skills, and experience. Amazon is a total compensation
• company. Dependent on the position offered, equity, sign-on payments, and other
• forms of compensation may be provided as part of a total compensation package,
• in addition to a full range of medical, financial, and/or other benefits. For
• more information, please visit
• https://www.aboutamazon.com/workplace/employee-benefits
• [https://www.aboutamazon.com/workplace/employee-benefits]. This position will
• remain posted until filled. Applicants should apply via our internal or external
• career site.