Customer Support Phone Representative (Aircall + Zendesk) – E-Commerce Brand

Customer Support Phone Representative (Aircall + Zendesk) – E-Commerce Brand

Customer Support Phone Representative (Aircall + Zendesk) – E-Commerce Brand

Upwork

Upwork

Remoto

2 hours ago

No application

About

We are CALLIXE, a fast-growing US e-commerce brand that sells wellness and comfort products. We’re looking for reliable phone support reps to handle inbound calls from customers using Aircall + Zendesk. This is a long-term, stable role for someone who communicates clearly, stays calm with frustrated customers, and can follow SOPs. You will be the HUMAN voice of our brand. Your job is simple: answer calls, help customers quickly, and resolve issues with empathy and professionalism.