About

Description: We’re a fast-growing US startup seeking a Customer Success Manager to own client relationships and ensure smooth operations from order to delivery. This role blends client service with operational follow-through. What You’ll Do: • Upsell & support clients in placing repeat and larger orders • Handle invoicing and payment coordination • Manage and track orders from start to finish • Resolve client issues quickly and professionally • Maintain a high-touch, proactive client experience Requirements: • Professional experience with a US-based company • Background in customer service, account management, or operations • Strong communication and organizational skills • Detail-oriented and reliable with follow-through Bonus Skills: • CRM pipeline management (e.g., Close, HubSpot, Salesforce) • QuickBooks or invoicing software • Experience in ecommerce or logistics Culture Fit: We move fast, stay organized, and deliver excellence. Looking for someone who is proactive, professional, and committed to long-term growth.