About

DoSpace is on a mission to build the most beloved platform in the world for imagining and improving the spaces we live in. We’re looking for a world-class assistant who can keep a fast-moving team on track, respond to customers with warmth and precision, and document everything so that nothing slips through the cracks. This is not a basic VA role. This is for someone who loves structure, clarity, and excellence in execution. If you’re the kind of person who notices every detail, loves making things run smoothly, and enjoys being the dependable person everyone can count on, we want to meet you. Responsibilities - Respond to customer inquiries, reviews, and emails promptly with clarity, warmth, and professionalism - Document customer issues, feedback, and requests accurately so they can be resolved and tracked - Create and manage clear follow-up tasks after meetings to ensure commitments are never forgotten - Track action items across multiple team members and make sure deadlines are met - Organize and maintain structured internal records so leadership has instant visibility into what’s happening - Support scheduling, inbox management, and other executive assistant responsibilities - Proactively communicate and escalate issues before they become problems Requirements - Excellent written and spoken English - Exceptional attention to detail and follow-through - Ability to juggle multiple complex tasks without dropping balls - Comfortable working US business hours (you can be based anywhere) - Fast, clear communicator with strong organizational instincts - Experience with tools like Gmail, Slack, Notion, ClickUp, or similar - Strong sense of personal ownership and accountability Nice to Have - Experience in SaaS, startups, or tech environments - Prior work as a Customer Success Assistant, Project Coordinator, or Executive Assistant - Comfort working in fast-changing, high-growth environments What We Offer - Fully remote work from anywhere in the world - Competitive hourly rate based on experience - A chance to work with a fast-growing, mission-driven company - A supportive culture that values clarity, excellence, and personal growth Please include: - A short introduction about yourself and why this role excites you - Your availability (hours per week and timezone) - An example of a time when you kept multiple people on track with different commitments - Any relevant experience or tools you’ve worked with Short-listed applicants will receive a real-world skills exercise to test detail orientation, follow-through, and communication speed.