About

• Company DescriptionCustomer Service RepresentativeWe are looking for team-oriented individuals with personality, people skills, and high energy! Our CSR’s greet customers, answer phones, take orders and prepare pizza while providing excellent customer service. This position pays $16.66 per hour, plus tips. We have Paid sick leave per WA State law. Qualifying full-time employees will be offered employer sponsored medical benefitsJob DescriptionThe following general description applies to all hourly store team members. Please read the detailed information listed below.
• Job Duties• Operate all equipment.
• • Stock ingredients from delivery area to storage, work area, walk-in cooler.
• • Prepare product.
• • Receive and process telephone orders.
• take inventory and complete associated paperwork.
• • Clean equipment and fao1ily approximately daily.Training
• Orientation and training provided on the job.Communication 510115Ability to comprehend and give correct written instructions. Ability to commu-
• nicate verbally with customers and co-workers to process orders both over the
• phone and in person.Essential Functions/SkillsAbility to add, subtract, multiply, and divide accurately and quickly {may use
• calculator}. Must be able to make correct monetary change. Verbal, writing,
• and telephone skills' 10 take and process orders. Motor coordination between
• eyes and hands/fingers to rapidly and accurately make precise movements with
• speed. Ability to enter orders using a computer keyboard or touch screen.Work Conditions
• EXPOSURE TO: Varying and sometimes adverse weather conditions when remov-
• ing trash and performing other outside tasks. In-store temperatures range from 36
• degrees in cooler to 90 degrees and above in some work areas. Sudden changes
• in temperature in work area and While outside. fumes from food odors. Exposure
• to cornmeal dust. Cramped quarters including walk-in cooler. Hot surfaces/tools
• from oven up to 500 degrees or higher. Sharp edges and moving mechanical
• parts.SEINSING: Talking and hearing on telephone. Near and mid-range vision for
• most in-store tasks. Depth perception. Ability to differentiate between hot and cold
• surfaces.TEMPERAMENTS: The ability to direct activities, perform repetitive tasks, work
• alone and with others, work under stress, meet strict quality control standards,
• deal with people, analyze and compile data; make judgments and decisions.

• Physical Demands
• STANDING: Most tasks are performed from a standing position. Walking
• surfaces include ceramic tile "bricks" with linoleum in some food process areas.
• Height of work surfaces is between 36”' and 48”.
• WALKING: Walking is generally in short distances for short durations.
• SITTING: Paperwork is normally completed in on office at a desk or table.
• LIFTlNG: Bulk product deliveries are mode twice a week or more and are un-
• loaded by the team member using a hand truck. Deliveries may include cases of
• ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x
• 1.5'. Cases are usually lifted from floor and stocked onto shelves up to 72" high.CARRYING: Large cons, weighing 3 pounds, 7 ounces, are corned from the
• workstation to storage shelves. Occasionally, pizza sauce weighing 30 pounds
• is carried from the storage room to the front of the store. Trays of pizza dough
• are corned three at a time over short distances, and weigh approximately 12
• Pounds. ~PUSHING: Pushing is performed to move trays which are placed on dollies. A
• stack of trays on a dolly is approximately 24” - 30" and requires a force of up
• to 7.5 pounds to push. Trays may also be pulled.
• CLIMBING, Team members must infrequently navigate stairs or climb a ladder
• to change prices on signs, wash walls, perform maintenance. '
• STOOPING/BENDING: Forward bending at the waist is necessary at the pizza assembly station. Toe room is present, but workers are unable to flex their knees
• while standing at this station: Duration of this position is approximately 30 to 45
• seconds at one time, repeated continuously during the day. Forward bending is
• also present at the front counter and when stocking ingredients.CROUCHING/SQUATTING: Performed occasionally to stock shelves and to
• clean low areas.REACHING: Reaching is performed continuously; up, down and forward. Work-
• ers reach above 72" occasionally to turn on/off oven controls, change prices
• on sign, and lift and lower objects to and from shelves. Workers reaching down
• to perform such tasks as scooping cornmeal from a plastic barrel, or washing
• dishes. Workers reach forward when obtaining toppings, ingredients, cleaning
• work surfaces, or answering phones.HAND TASKS: Eye-hand coordination is essential. Use of hands is continuous
• during the day. Frequently activities require use of one or both hands. Shaping
• pizza dough requires frequent and forceful use of forearms and wrists. Workers
• must monipulo1e a pizza peel when removing pizza from the oven, and when
• using the rolling cutter. Frequent and/or force of pinching is required in the as-
• sembly of cardboard pizza boxes. Team members must be able to grasp cans,
• the phone, the pizza cutter and pizza peel, and pizza boxes -MACHINES, TOOLS, EQUIPMENT, WORK ALDS: Team members may be
• required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.

• In addition to the above, the following applies to team members in driver or store management positions.Additional InformationJob Duties
• Deliver product by car and then to door of customer; Deliver flyers and door hangers. Requires
• Valid driver's license with a safe driving record meeting company standards. Ac-
• cess to insured vehicle which can be used- for delivery.Essential Skills
• Navigational skills to read a mop, locate addresses within designated delivery
• area. Must navigate adverse terrain including multi-story buildings, private
• homes, and other delivery sites while carrying product.Physical Demands
• CARRYING: During delivery, carry pizzas, sides and beverages while performing
• “walking' and "climbing” duties.
• DRIVING: Deliver pizzas within' a designated delivery area. A team member may
• make several deliveries per shift.WALKlNG: Delivery personnel must travel between the store and delivery vehicle
• and from the delivery vehicle to the customer's location.CLIMBING: During delivery of product, navigation of five or more flights of stairs may be required.
• Work Conditions
• EXPOSURE TO: Varying and sometimes adverse weather conditions when delivering product, driving and couponing.
• SENSING: Far vision and night vision for driving.